Distribution Coordinator

2 weeks ago


Midrand, Gauteng, South Africa Famous Brands Full time

Key Tasks and Responsibilities

  • Strictly enforces health and safety standards, and Road Traffic Act
  • Management of productivity and customer service measures. Leverage distribution efficiencies by aligning resources to outputs. Fleet up time >95%, Achieve service levels across the network (In Fill 90%, Service Level 98.5%)
  • Administrative responsibilities
  • Support fleet maintenance program on site, and ensure that the fleet standards are maintained at the highest standards
  • Responsible for the cleanliness, neatness and hygiene of all crew, equipment and vehicles within his domain
  • Ensures that all vehicles are inspected daily via the drivers and any defects to be reported to the Distribution Controller for action. Manage third party contractors within budget
  • Ensure route master updates are done at all times to cater for store changes
  • Follow up on any queries with Franchisees and feeds back within a 24 hour period to the Franchisee and Manager
  • Ensures customer service levels are achieved and productivity is driven. Assist and support the customer collection process
  • Effectively coordinate orders for on hold accounts
  • Execute distribution plan as per PLATO, using Trackmatic. Entrench effective communication between Driver's and planning to ensure enhancements are derived from the plan
  • Address delivery complaints
  • Assist and help in all sections when required to do so
  • Management of HR related matters
  • Drive Owner Driver efficiencies. Trackmatic KPI's achieved (On time dispatch, AND etc.)
  • Dispatch on Time > 95% A.D.N. % >95% MST% > 80% Planned vs. Actual between 97%103% (OD) and 95%105% (FB) Infinity Usage >95%

Education, Experience and Skills

  • Numeracy and literacy skills
  • Computer skills working knowledge of MS Office including Word, Excel and Power Point
  • Good overall department timekeeping skills
  • Ability to communicate with crew in a firm but approachable manner
  • Organisational ability in the distribution of work to crew members
  • Strong leadership skills
  • Ability to work as an individual at times as well as in a team environment
  • Ability to work, suggest and carry out instructions given or work with management
  • Ability to work flexible hours
  • Must have own transport
  • A minimum of Grade 1
  • Preferably a Transport/Logistics/Supply Chain Diploma or degree
  • At least 2 years' experience in a FMCG environment
  • Plato and Trackmatic experience required
  • ERP system experience


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