Senior Key Account FMCG – Cape Town

2 weeks ago


Cape Town, Western Cape, South Africa Service Solutions Full time
Senior Key Account FMCG Cape Town
Premium Brand KAM
Woolworths and or Shoprite current experience

Position Purpose
Responsible for establishing and nurturing strong relationships with key accounts, positioning the Client as a leading figure in the Premium category. Taking charge of customer P&L and utilizing a cross-functional team to drive sustainable and profitable customer growth.

Key Responsibilities
- Driving growth through customers by delivering products at the right place and the right price
- Translating and incorporating customer strategy into joint business growth drivers
- Skilled negotiation and relationship-building with customers
- Facilitating ongoing communication and nurturing long-term relationships to meet business objectives
- Networking with key customers to understand and address their specific needs
- Organized and adept at analyzing performance metrics
- Setting, achieving, and monitoring account growth metrics, including forecasting and promotional effectiveness
- Playing a key role in new business presentations and ensuring effective onboarding of new clients
- Serving as a bridge between customers and internal teams to ensure customer needs are met
- Crafting and executing plans tailored to customers and integrating them to boost sales and profitability for regional sales teams
- Identifying and engaging potential strategic customers
- Negotiating trade terms agreements
- Maintaining high customer satisfaction ratings in accordance with Lindt standards
- Collaborating with cross-functional teams to drive customer growth targets
- Successful introduction of new products to the market
- Managing and contributing to Cross-Functional team goals
- Leading and contributing to the design and refinement of business processes

Requirements
- Extensive experience as a National Account Manager for 7+ years
- Proficiency in key account management, cross-functional team leadership, and customer value generation
- Skill in identifying new business prospects and developing strategies from the ground up
- Knowledge of industry trends and their incorporation into business solutions
- Demonstrated expertise in negotiation and meeting client needs
- Deep understanding of sales performance metrics, category metrics, and marketing's 4Ps
- Hands-on proficiency with Full MS Suite
- Strong ability to tell compelling stories through data and numbers
- Excellent analytical and data interpretation skills
- Outstanding prioritization and planning abilities
- Superior communication and presentation skills
- Strong forecasting and promotional analysis skills
- Proficiency in digital and omnichannel platforms
- Leadership and team motivation skills
- Willingness to travel as necessary
- Bachelor's degree in a commercial or business-related field or equivalent work experience
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