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Airport Management Centre Representative
2 weeks ago
- (Market related)
Flysafair requires the services of an
AMC Representative that will report to the
Airport Manager and be based at
King Shaka International Airport.
RESPONSIBILITIES:
REQUIREMENTS:
- AMC
- Monitor the daily operational plans as shared by OCC;
- Information Dissemination Planned issues, service provider's constraints/shortages;
- Cross check of the daily movement to ACSA parking bay list;
Event Detection
- Monitor the Apex system to detect any abnormalities, possible delays and bay changes;
- Events Analysis and Decision Making
- Analyze any aircraft technical problems;
- Responsible to communicate ETA's to service providers to meet SLA agreements;
- Follow up with service providers if services are not in the bay as per SLA standards;
- Communications participate in communications where input is required, internally and externally;
- Performance Monitoring, OTP;
- Performance Monitoring (Process Quality)
- Input and agree on KPI, monitor deviations;
- Negotiating best solutions towards bay/gate allocation's as per airline preference;
Reporting
- Review trends and any nonconformance or deviations within the reports and engage with stake holder to close the gaps;
Shift Handover Duties
- Provide a comprehensive end of shift handover
- 24 Years AMC/OCC experience;
- Matric;
- Excellent communication skills;
- Solid computer literacy;
- Excellent phone etiquette;
- No criminal or credit record;
- Be able to work under pressure:
- Good understanding of operational requirements;
- Good decisionmaking skills.
PERSONAL ATTRIBUTES:
- Punctual;
- Excellent understanding or experience of functioning and decision making during IROPS;
- High degree of patience and assertiveness;
- Conflict resolution skills;
- Team player;
- Trustworthy, professional and reliable, including dealing with confidential information;
- The ability to work well under pressure;
- Practice good time management and willingness to work longer than normal office hours;
- Remains focused in order to handle objections.
APPLICATION GUIDELINE:
-
APPLICATION GUIDELINE:
- FlySafair reserves the right
- Not to proceed with this vacancy
Reference number
- JHB000735
Preference will be given to members of under-represented designated groups.
CLOSING DATE:
05 JUNE 2023
For more information please contact:
- Nomsa Qobose
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