IT Training Consultant

2 weeks ago

Sandton, South Africa CHC Consulting Full time
PLEASE NOTE THE SUCCESSFUL CANDIDATE MUST BE FLUENT IN
ENGLISH, TSONGA AND VENDA.

Training Design and Delivery:

  • Conduct an indepth needs analysis to gain an understanding of the client's business operation to accurately identify the client's requirements.
  • The design and development of quality training material that close the client's needs gap to ensure that the content and delivery reflect the appropriate outcomes to meet the client's requirements.
  • The professional planning and delivery of appropriate, professional training interventions facilitated to address the client's skills gaps.
  • The effective evaluation of training delivered to assess the degree to which the client's skills gap have been addressed, and detailed record keeping of training initiatives.
  • Keeping abreast with changes and updates to company's product and services; and of training methodologies.
  • Collaborates with other departments to resolve problems, facilitate solutions and enhance customer service delivery.
Customer Telephonic Support

  • Provide a timely response to all Client Support Incidents (CSI) and alerts.
  • Ensure all CSI are logged on the relevant system with full detail.
  • Perform basic root cause analysis through unpacking CSI's logged and systems testing.
  • Effectively refer CSI's to the relevant technical team with, all the relevant detail so that the client does not have to repeat themselves.
  • Document all remedial actions taken in accordance with the service level agreement (SLA).
  • Notify clients of issues identified and remediation status on a continuous basis until the incident is closed out.
  • Communicate and support clients on the software development changes made to products.

Qualifications and Skills:

  • Relevant qualification would be an advantage
  • Training, IT.
  • Proficiency in Microsoft Office, with an aptitude to learn new software and systems.


 Grade 1
  • Proficient in the English language.
  • Good command of Tsonga and Venda is essential.

Job Type:
Permanent

Salary:
R20, R25,000.00 per month

  • Training Consultant

    2 weeks ago

    Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery Employee BenefitsFunction:Administration and Office SupportDate:2 Feb 2023- Discovery Employee Benefits Training Consultant- About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...

  • Training Consultant

    4 weeks ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Insure**Function**:Learning (Development & Training)**Date**:18 Aug 2023**Discovery - Insure** **Training Consultant - FAZ (Associate Specialist level)** **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...

  • Training Consultant

    2 weeks ago

    Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery InsureFunction:Learning (Development & Training)Date:18 Aug 2023Discovery - InsureTraining Consultant FAZ (Associate Specialist level)About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core...

  • Business Development Consultant

    3 weeks ago

    Sandton, South Africa Futurelink Global Recruitment Full time

    **Introduction** Our Client, based in Sandton Johannesburg, is looking for an experienced Business Development Consultant to join their team. **Duties & Responsibilities** - Meet and exceed quarterly and annual sales targets. - Develop and implement effective sales strategies to maximise revenue. - Maintain high levels of customer satisfaction. - Identify...

  • HR Training Officer

    4 weeks ago

    Sandton, South Africa TLT Appointing Full time

    Company Description About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search **Job Description**: - Conduct and Facilitate internal...

  • HR Training Officer

    2 weeks ago

    Sandton, South Africa TLT Appointing Full time

    Company DescriptionAbout Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive SearchJob Description: Conduct and Facilitate internal Training to...

  • Senior Technical Consultant

    2 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo be the custodian of technical thought leadership within Group Technology environment by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes such that Company is able to deliver sustainable and quality solutions in alignment to the overall strategy of...

  • Senior Technical Consultant

    1 week ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo be the custodian of technical thought leadership within Group Technology  environment by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes such that Company is able to deliver sustainable and quality solutions in alignment to the overall strategy of...

  • Senior Technical Consultant

    2 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo be the custodian of technical thought leadership within Group Technology  environment by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes such that Company is able to deliver sustainable and quality solutions in alignment to the overall strategy of...

  • Training Specialist

    1 week ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Central Services**Function**:Talent Acquisition & Assessments**Date**:9 Feb 2024**Training Specialist** **Job Profile Title** - Training Specialist **Discovery Track** - Specialist Management **Discovery Job Level** - Specialist **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and...

  • Internal Business to Business Sales Consultant

    3 weeks ago

    Sandton, South Africa Surgo HR & Training Full time

    **Overview**: Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services. **Job Purpose**: As an Internal Business to...

  • National Training Manager

    2 weeks ago

    Sandton, South Africa vivo Full time

    Duties & Responsibilities Identifying the training needs within the organization through job analysis, sales data analysis, and regular consultation with business managers. Liaising with Human Resources regarding new employee onboarding, internal training for Head Office staff and disciplinary issues. Develop training programs based on both the...

  • Training Specialist

    2 weeks ago

    Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery Central ServicesFunction:Talent Acquisition & AssessmentsDate:9 Feb 2024Training SpecialistJob Profile Title Training SpecialistDiscovery Track Specialist ManagementDiscovery Job Level SpecialistAbout DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in...

  • Compliance Specialist

    2 weeks ago

    Sandton, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • National Training Manager

    4 days ago

    Sandton, South Africa vivo Full time

    **Duties & Responsibilities** - Identifying the training needs within the organization through job analysis, sales data analysis, and regular consultation with business managers. - Liaising with Human Resources regarding new employee onboarding, internal training for Head Office staff and disciplinary issues. - Develop training programs based on both the...

  • EWM Consultant

    2 weeks ago

    Sandton, South Africa Pro development Group Full time

    Our Client, a leading Global Tech company, is in search of an EWM Consultant to join their team in Sandton on a contract basis. They offer stability, growth opportunities, competitive rates, and an excellent working environment.The Consulting role is at a senior management level, responsible for overseeing a sustainable and profitable consulting services...

  • EWM Consultant

    2 weeks ago

    Sandton, South Africa HR Genie Full time

    Our Client a Global Tech firm is seeking a EWM Consultant to join their team in Sandtonon a contract basis. They offer stability, growth, attractive rates and a great working environment. The Consulting is a senior management role, responsible for managing a sustainable and profitable consulting services practice aligned to the strategy of the overall...

  • Telesales Consultant

    1 week ago

    Sandton, South Africa Regenesys Full time

    **Telesales Consultant, SA** Are you a dynamic and motivated sales professional looking for an exciting opportunity in South Africa? Regenesys Business School, one of Africa’s leading institutions of higher learning, is seeking a Sales Consultant to join our team in Sandton, Johannesburg. **About Us**: With over 25 years of experience in delivering...

  • Trainee Recruitment Consultant

    1 week ago

    Sandton, South Africa Moving Heads Personnel Full time

    Trainee Recruitment Consultant/HR Graduate - SandtonImmediate start.Relevant Degree. Honours Degree will be an adv. Applicants without a degree but with solid working experience will be considered.An excellent opportunity to gain working experience in recruitment. 6 month training programme.Above average written and spoken English communication is...

  • SAP EWM Consultant-

    2 weeks ago

    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingDo you want to have a real impact on your employer's business? Do you want to work only 40 hours a week, including a maximum of 8 am to 5 pm during weekdays? Do you need training and development funding? Apply for this SAP EWM Consultant roleAs a SAP EWM Consultant, you will be responsible for implementing and supporting the SAP EWM...