Training Consultant

2 weeks ago

Sandton, South Africa Discovery Ltd. Full time

Business Unit:
Discovery Employee Benefits
Function:Administration and Office Support
Date:2 Feb 2023- Discovery Employee Benefits
Training Consultant
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About Discovery

  • Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
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Key Purpose of the role

  • Address Discovery Employee Benefits Group Risk Billing Administration training needs that arise within the Group Risk Business; this would include product training and systems training.

These needs are addressed through the development of training material, facilitating training, coaching, support learners and assess for competency.

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Areas of responsibility may include but not limited to
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Development and maintenance of training material

  • To develop training material using appropriate methodology to design and develop content in accordance with Education Training Development principles
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Development of assessments

  • To develop assessments to measure cognitive gain and to ensure that assessments are relevant, unambiguous and adhere to assessment principles.
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Facilitation of GR Product and Process related learning

  • To utilise a blended learning approach to bridge the gap between performance and learning.
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Facilitation of soft skills

  • To develop and facilitate soft skills content and assess for competency. Special focus on Customer Service, Communication Skills, Business Writing and Time Management.
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Coaching & Support of learners

  • To coach and support learners who are not performing at their full potential
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IQS
To implement and maintain the IQS standards in Training.
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Ad hoc Training

  • Facilitate any training need that arise in business including risk and compliance according to the legislation.
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Competence, Skills, and Needs Analysis

  • Conduct competence, skills and needs analysis annually.
    Personal Attributes and Skills
  • Formulating Strategies and Concepts
  • Creating and Innovating
  • Analysing
  • Learning and Researching
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Writing and Reporting
  • Planning & Organising
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations

Education and Experience

  • Matric
  • Trainer the trainer, ETDP qualification would be advantageous
  • 2 Years Group Risk Experience or Employee Benefits industry (Advantageous)
  • Advanced proficiency in MS Word, MS Excel, MS PowerPoint
  • Track record of strong communication skills (written, presentations, negotiations)
  • EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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