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Intern - Sales Development Representative
2 weeks ago
The purpose is to match customer needs with a suitable product from the stable of Sage products, and to create high quality qualified leads for Sales teams.
This will translate into sales to help the business grow and a thrive.Key Responsibilities
- Demonstrate a customer first approach to identify customer needs and requirements with a phone call first approach.
- Monitor distribute and control inbound leads from all lead sources.
- Qualify leads based on the best practice processes before handing over to Sales
- Allocate and distribute qualified leads across the Small and Medium segment Sales teams for Sage Africa Middle East
- Assure impartial and accurate allocation of qualified leads to the relevant Sales Representatives.
- Enter information and maintain records on Salesforce and local CRM systems to ensure accuracy and completeness.
- Utilise the tools and technology available to support the qualification process.
- Maintain and exceed the required conversion rate of Leads to Qualified Opportunities while maintaining quality of opportunities.
- Address sales consultant queries as required
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