Client Services Administrator

2 weeks ago


Cape Town, Western Cape, South Africa Corporate Placements Full time
Our client in the financial services industry is seeking a Client Services Administrator to join their team. You will be responsible for dealing with queries and complaints i.e. dealing with incoming calls, returning calls, following up on requests, translating written correspondence into English etc.

Must have:
Grade 12

Credit and criminal clear

Min 2 years customer service experience within a call centre environment essential

Able to speak, read and write (you will be assessed):

English, Venda, Xhosa, Zulu, Tsonga and/or Tshangaan
or

English, Xhosa, Zulu, Sotho, Setswana and Sepedi
or

English and Portuguese
Computer literate (MS Word, Excel & Outlook)

Job Type:
Permanent

Education:

  • High School (matric) (required)

Experience:

  • Customer service within call centre: 1 year (required)

Language:

  • English, Xhosa, Zulu & Sotho or Tsonga (required)
  • English, Xhosa, Zulu & Venda (required)


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