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Territory Account Manager
2 weeks ago
Online Food Ordering company is looking to recruit a
Territory Account Manager month contract)
Whether it's a sandwich or a burrito, the companies team builds technology to connect people with what they want, when and where they want it.
Who are we looking for?
About the Role
This role calls for a
combination of an
operational mindset, analysis of performance and exceptional
relationship management.
You should thrive in an "all hands-on deck" start-up environment, love solving problems, and above all be passionate about our partners.
Duties:
- Drive
business performance in specific cities/areas in South Africa - Build best
restaurant/merchant offerings optimizing operational performance - Identify and initiate
new partnership opportunities with top merchants in your territory - Tackle or
escalate complex support
issues for timely resolution - Achieve and consistently
exceed monthly
targets: - Champion deep relationships with partners, identifying and acting on opportunities to grow their delivery business
Drive on-the-ground knowledge and context about the city you operate in, to the business Act as an ambassador Develop business in specific areas/ cities, both on the topline (orders and client's growth) and bottom line (average basket size), with a strong focus on the merchant dimension.
Drive business performance in your Area.
Identify key restaurants to acquire to expand the product selection already available, and coordinate sales team to make sure you close the deal.
Build best restaurant offering
Maintain relationships with most important restaurant accounts in your area (maximizing their financials, marketing efforts, engagement, and satisfaction).
Key influencer in their delivery business
Acquire extensive knowledge of the area and cities to identify further options to keep developing the business (opening hours extension, new suburbs to cover etc.)
Minimum Requirements
1 year experience in a sales /account management role.
Take initiative and easily adapt to constantly changing work environments.
Desire to work with restaurants/merchants
Building a strategic partnership, being proactive, creating positive and lasting relationships to bring them added value and helping them to reach their potential.
recommendations and effectively champion customer needs.
Highly autonomous - able to work with mínimal oversight
Project Management:
Good
organization, prioritisation &
time management skills
Ability to
compute numbers and land on a
data-driven strategy for executing
Problem solving skills:
Ability to identify problems and work out the box to solve them.
A rigorous mindset allowing one to become a trusted business partner for merchants using the
app.
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