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Parts Sales Representative
2 weeks ago
Purpose of the Role
To support, quote and generate parts sales with existing and potentially new customers. Assist service Technicians to book parts.
Key Performance Areas
- Be professional and provide timeous feedback on customer requirements.
- Build strong customer relationships.
- Meet monthly parts sales targets.
- Identify and implementation of parts sales campaigns.
- Processing of parts quotations and sales orders
- Followup and resolve customer parts order enquiries.
- Provide regular feedback to customers on back orders and stock.
- Assist service department to identify parts.
- Book parts for service Technicians
- Assist with annual walltowall stock take.
- Assist finance department with debtor and vendor queries.
- Monthly parts sales performance and market activity reports
- Meet objectives set to achieve individual and team scorecard targets.
- Regularly attend and participate in team POP meetings.
- Maintain a safe working environment (according to safety policy and procedures)
- Effective selfmanagement and performance ownership
- Adherence to any reasonable instruction
Qualification, Experience and Competencies
Minimum Qualification
- Grade 12
- 35 years' experience in a similar role
- Problem Solving
- Attention to Detail
- Strong communication skills
- Relationship development skills
- Teamwork
- Customer service orientation
- Commercial orientation
- Computer literate with good experience in Microsoft Excel and Power Point
- Financial acumen
- Business planning and development skills
- Technical Knowledge
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