Sales Operations Manager

2 weeks ago


Johannesburg, Gauteng, South Africa LexisNexis Full time
About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

About the Role

The Sales Operations Manager is responsible for optimizing the productivity, efficient operation and effectiveness of the sales organization.

Reporting directly to the Sales & Marketing Directors, the Sales Operations Manager works cross functionally to ensure the sales organization's efficient operation and success.

Partnering with the sales team and other key stakeholders, you will develop and execute impactful, data-driven solutions for transforming the sales process and scalable programs for building the skills of the sales team and shortening the path to proficiency.


Responsibilities:

Continually create and evaluate a high-performance sales environment.

  • Determine sales enablement/operational priorities with sales stakeholders and maintain the roadmap of sales initiatives. Conduct an analysis of the current state of sales productivity in conjunction with Sales Operations.
  • Establish metrics and objectives for sales enablement/operations and make recommendations for increasing sales productivity.
  • Map company's sales process with our customer's buying process to understand and enhance what skills, knowledge, process and tools are required by our sales force to increase velocity and conversion rates at each stage in those processes.
  • Conduct an analysis of current skills, processes, knowledge and processes to and work with the sales leadership team to identify strengths and areas for development.
  • Develop and manage the 1218month Sales Enablement/Operations roadmap.
  • Implement the development, delivery and training of effective sales playbooks by Sales role in tight collaboration with Field Sales (especially firstline managers), sales operations, education and product marketing.
  • Create and update playbooks based on seller feedback and shifting market demands.
  • Help create a development program for frontline managers to ensure they have the skills, knowledge, processes and tools required to lead their sales teams effectively.
Work in a way that works for you.

We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.

Working with Us

LexisNexis Legal & Professional is proud to be an equal-opportunity employer.

We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Together, we are building a diverse and inclusive workplace.

Working for you.

We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career.

These are some of the benefits we are delighted to offer:

  • Comprehensive, multicarrier health plan benefits
  • Disability insurance
  • Dependent care and commuter spending accounts
  • Life and accident insurance
  • Retirement benefits (salary investment plan/employer stock purchase plan)
  • Modern family benefits, including adoption and surrogacy.
About our Team

LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.


LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:

Please read our


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