Internal Sales Consultant

2 weeks ago

Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

Lead Qualifiers pre-qualify sales leads generated by marketing efforts and through various sources and allocate them to the relevant Sales Channel/Business Partners.

These individuals identify leads through various channels and act as an IQ Retail Brand ambassador, representing both the company and our sales team with the upmost professionalism.


Key Responsibilities:

  • Establish lasting relationships and collaboration with Sales Channel/Business Partners
  • Handle a high volume of outbound and inbound calls
  • Handle inbound sales inquiries, interest and order inquiries
  • Increase lead generation rate and overall brand penetration efforts across our product lines
  • Responsible for driving leads and achievement of sales activity goals using all means available (internally provided and selfcreated) to drive customer engagement and strengthen our database. This includes outbound cold calling to solicit interest and generate referrals from current clients and other lead creation activities
  • Field general inquiries related to IQ Retail products from existing customers
  • Create lead profiles with product and project information to strengthen our market intelligence and database, followup to ensure information is received, answer questions, and pass through complete prospect profiles
  • Follow up with existing customers with no recent account activity to reengage
  • Gather contact information, market data, qualifiers and other information from prospects; enter and maintain accurate data in the CRM system
  • Work with and develop a cooperative partnership with Sales Channel/Business Partners to better align efforts
  • Ensure proper documentation of all sale prospects and related followup activity via our CRM system
  • Serve as liaison between customers and appropriate company departments to resolve customer questions and problems
  • Nurturing unqualified leads to keep them in the sales cycle

Key Requirements:

  • Excellent customer service skills
  • Forward thinking, anticipating, and a problem solver
  • Organised, structured, methodical, and accountable (with accurate data input skills and attention to detail)
  • Proficient in Microsoft Office
  • Selfmotivated individual who works well as part of a team
  • A team player with excellent interpersonal skills, e.g. a good listener
  • Excellent verbal and written communication skills
  • Accommodating, assertive and ability to have fun in a sometimesstressful environment

Company Info


Kerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors, addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' showrooms and warehouses.


IQ Retail Ltd is part of the KCS Group and is a software development company that provides expertise in complete financial and business administration solutions.

IQ Retail has been active in the development of business systems specialising in the accounting and retail management environment since 1986.

In this highly competitive market, IQ Retail has grown to become one of the premier providers of innovative and strategic business solutions.


Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.


  • To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._

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