Accounts Receivable Support Function

2 weeks ago


Pretoria, Gauteng, South Africa SoluGrowth (Pty) Ltd. Full time
Handling admin around portal submissions / uploads (purchase orders etc.)

  • Problem solving where uploads not successful
  • Followup with internal stakeholders until successful submission
  • Resolution of tickets high quality and in timely manner using ticketing system
  • Track and ensure completion of critical requests
  • Collaborate as needed with other team members to ensure all queries are closed off
  • Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
  • Monitoring tasks & targets to ensure SLAs & KPIs are met/exceeded
  • Identify, support & drive process improvement initiatives (to work methods, processes & systems)
  • Build & maintain good professional relationship with client and team members
  • Other adhoc projects/reports and request
  • Diploma in Accounting or equivalent
  • 3+ years Accounts Receivable or relevant processdriven experience
  • Computer skills: Oracle experience beneficial, ticketing/query handling system, portal experience, MS Office
  • Experience in Financial administration / Accounts Receivable (Billing/collections/portal management etc.)


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