ERP Functional Specialist

2 weeks ago

Pretoria, Gauteng, South Africa South African Reserve Bank Full time

The main purpose of this position is to provide functional support in the Enterprise Resource Planning (ERP) Business Solutions Section within the South African Reserve Bank's (SARB) Financial Services Department, with a focus on business analysis and leading transactional ERP solution design and configuration, automation, testing, enhancements and support for all transactional modules.

Detailed Description

Lead a team in the provision of functional support to the SARB's users on the allocated modules, with a focus on testing, business analysis, configuration and general support.


  • Take responsibility for driving business analysis initiatives and lead a team of ERP business analysts or a crossfunctional team on multiyear projects characterised by a high level of solution complexity in the ERP domain.
  • Develop a partnership role with business owners and interact with clients independently to define future business requirements, identify opportunities for optimisation, and propose and develop solutions.
  • Lead engagements with business customers or clients, taking responsibility for managing the relationship and interface with customers for the business analysis and optimisation stream within the ERP domain.
  • Support business architects in defining, analysing and developing the business architecture, reference model, frameworks and implementation roadmaps required to enable the strategy from an ERP perspective.
  • Provide substantive input to ERP support disciplines (e.g. systems development, project management and change management).
  • Quality assure the work and outputs of other ERP business analysts.
  • Participate in external industry forums and contribute to developing and furthering the ERP business analyst body of knowledge.
  • Plan and coordinate user acceptance testing and configure processes within the system for improvement and specialised functional support.
  • Develop system training manuals and training plans, and present training courses in support of new implementation.
  • Identify and register risks within their ERP functional streams.
  • Lead the analysis/solution life cycle for initiatives, from problem identification to the management of change requirement and training.
Job Requirements
an Honours' degree in Accounting or Computer Science (NQF8); and

  • 8 to 10 years' experience within an Oracle Financial Application support or project environment. Experience must include development and maintenance of existing software.

The following would be an added advantage:

  • cloud-based ERP technology and implementation experience.

Additional requirements include:
- knowledge and skill in:

- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- continued learning and/or professional development;
- business transformation and optimisation;
- elicitation techniques;
- realisation and testing practices;

  • ERP domain management knowledge, including SQL;
- ability to communicate with diverse audiences;
- understanding of business customers' processes and functions;
- strong aptitude for accounting and detecting errors;
- problem-solving and analytical skills;
- service-oriented, where excellence in service delivery is of utmost importance;
- a drive for results;
- strategic thinking;
- managing complexity and ambiguity;
- planning and organising;
- conceptual thinking;
- judgement and decision-making skills;
- resilience;
- impact and influence; and
- building and maintaining relationships.
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**The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
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