Accounts Receivable Supervisor

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.

Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.

We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Location:
Kempton Park

Job Posting Title:
Accounts Receivable Supervisor

Time Type:
Full time

Grade 12
Completed or currently studying Credit Management/B.Com Accounting or
Financial accounting qualifications will be considered - Advantageous
1. MS Office
3. Solid experience on MS Office Software (Outlook, Excel, Word)
4. Working experience on an ERP System (SAP, and CargoWise1 preferred)

Job Related Requirements Compulsory Skills:
Responsible for assessing, analyzing, and mitigating credit risks within our organization Maintenance of the Masterdata for customers 2.

Process Driven:
Full Understanding of the end-to-end business processes underlying the credit risk function. Must be able to drive correct behavior and organizational compliance 3.

Proven problem-solving skills with the ability to Identify root causes Effectively apply the process of elimination Take appropriate steps for short term resolution Offer effective Medium to long-term skills 4.

Excellent communication skills (written and verbal)

Must be able to communicate effectively and with diplomacy Must have good presentation skills Must have good reporting writing skills 5.

Motivation and Commitment Self-motivated and able to use initiative Ability to work under pressure, with tight deadlines Strong Leadership skills with at least 1 years supervisory experience IR related experience Must take ownership of responsibilities, processes, situations and resources Experience: Minimum of 3 years experience Accounts Receivable experience Systems: Knowledge of SAP and CW1
Added Advantages for this role Experience in the Shared Services/Logistics environment Proven ability to guide teams and creatively dig into issues Ability to address Senior Level Management with concise information Strong knowledge of logistics business, practical experience Strong orientation for fast-paced high productivity metric driven environment ensuring that the AR function meets its agreed SLA targets relating to the AR process and Credit Risk Policies Studying towards a financial Certificate/Diploma/Degree

Main purpose of the role The Accounts Receivable Supervisor will be responsible for the overall performance of the team, and all AR activities performed in RSSC.

Their responsibility will include monitoring outstanding balances, ensuring timely collections, and monitoring reconciliation of accounts. They will oversee posting of payments, and applies, resolving queries, and communicating with customers regarding payment issues.

This role will involve a large amount of Customer contact (Both internal with local Business Partners and/or staff in Operations or external clients) so excellent interpersonal skills and a strong Customer focused approach are required, along with positive and professional attitude to tasks allocated.

Duties and Responsibilities Responsibilities Accounts Receivable Oversee accounts receivable process: ensure all AR processes are executed efficiently and accurately.

This involves posting and applying payment, reconciliation of accounts, maintaining accurate records etc Monitoring AR Ageing:
Monitor the ageing to identify overdue accounts and ensure the team proactively collect, reducing bad debts Resolving Queries/Disputes: Drive the investigation and resolution of queried invoices, this involves coordingating with operations and sales to address issues and ensure accurate billing Credit Policy Compliance and Maintenance: Assist in the implementation of credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines

Stakeholder Communication:

Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate trends, patterns or areas of improvement.

Ensure that the AR department provides quality service to both internal & external Customers Reporting:
Lead the month-end closing process and comply to month-end reporting deadlines. Generating and analysing reports to track key metrics such as ageing, collection trends, cash flow, DSO.

Team Leadership:
Provide guidance and leadership to members of the team. Foster a collaborative and supportive work environment to facilitate professional growth and development. Ensure team meets overall KPi's set. Ensure good relationships are built and maintained with all relevant parties. This includes fellow colleagues, Account managers, Sales representatives, Business Partners & External clients. Ensure adequate staffing of teams in accordance with budget and workload. Determine and adjust team and individual objectives. Follow full HR & IR processes on performance management 8.

Motivation and Commitment Ability to work under pressure, with tight deadlines Strong Leadership skills with at least 1 years supervisory experience IR related experience Must take ownership of responsibilities, processes, situations and resources Experience:
Minimum of 3 years experience Accounts Receivable experience Systems: Systems:
Knowledge of SAP and CW1 Added Advantages for this role Experience in the Shared Services/Logistics environment Proven ability to guide teams and creatively dig into issues Ability to address Senior Level Management with concise information Strong knowledge of logistics business, practical experience Strong orientation for fast-paced high productivity metric driven environment ensuring that the AR function meets its agreed SLA targets relating to the AR process and Credit Risk Policies Studying towards a financial Certificate/Diploma/Degree

Main purpose of the role The Accounts Receivable Supervisor will be responsible for the overall performance of the team, and all AR activities performed in RSSC.

Their responsibility will include monitoring outstanding balances, ensuring timely collections, and monitoring reconciliation of accounts. They will oversee posting of payments, and applies, resolving queries, and communicating with customers regarding payment issues.

This role will involve a large amount of Customer contact (Both internal with local Business Partners and/or staff in Operations or external clients) so excellent interpersonal skills and a strong Customer focused approach are required, along with positive and professional attitude to tasks allocated.

Duties and responsibilities Responsibilities Accounts Receivable Oversee accounts receivable process: ensure all AR processes are executed efficiently and accurately.

This involves posting and applying payment, reconciliation of accounts, maintaining accurate records etc Monitoring AR Ageing:
Monitor the ageing to identify overdue accounts and ensure the team proactively collect, reducing bad debts Resolving Queries/Disputes: Drive the investigation and resolution of queried invoices, this involves coordingating with operations and sales to address issues and ensure accurate billing Credit Policy Compliance and Maintenance: Assist in the implementation of credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines

Stakeholder Communication:

Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate trends, patterns or areas of improvement.

Ensure that the AR department provides quality service to both internal & external Customers Reporting:
Lead the month-end closing process and comply to month-end reporting deadlines. Generating and analysing reports to track key metrics such as ageing, collection trends, cash flow, DSO.

Team Leadership:
Provide guidance and leadership to members of the team. Foster a collaborative and supportive work environment to facilitate professional growth and development. Ensure team meets overall KPi's set. Ensure good relationships are built and maintained with all relevant parties. This includes fellow colleagues, Account managers, Sales representatives, Business Partners & External clients. Ensure adequate staffing of teams in accordance with budget and workload. Determine and adjust team and individual objectives.

Follow full HR & IR processes on performance management Data Quality Management:

Monitor and evaluate data quality metrics, identify data inconsistencies or anomalies, and implement corrective actions to improve data accuracy and reliability.

ADDITIONAL JOB INFORMATION e.g team player; well presented; organized; deadline driven Perform other duties as assigned by department manager
Strong leadership skills Team player Well-presented and Professional in conduct Level headed Punctual Structured communication skills Strong orientation towards meeting tight deadlines (i.e. month/quarter/year-end) and high productivity associated with a metrics driven environment ensuring that the AR/Credit Risk function meets the agreed SLA targets relating to Credit Risk processes Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted.

Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful.

Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups.

Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans.

DSV reserves the right to defer or close a vacancy at any time.
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