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Donor Support and Administration

3 months ago

Cape Town, Western Cape, South Africa FOUR PAWS International Full time
Full-time | 40 hours per week | Cape Town, South Africa

Would you like to contribute to something meaningful and work with us along our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be

  • Assisting the Head of Fundraising with administration and data requests
  • Assisting with internal quality assurance processes for external service providers
  • In conjunction with the Database Officer and Donor Support and Administration, completing donor amendments upon request by donors
  • Attending to Service Provider support queries
  • Ensuring that Donor Support standard operating procedures are kept uptodate
  • Ensuring that FAQ's and scripted responses are continuously updated and stored appropriately
  • Assisting the Fundraising Team with overflow and/ or projects relating to data entry, checks, research and maintenance

Your profile ideally illustrates

  • Several years of relevant experience and/or educational background, NGO experience is advantageous
  • Excellent time management skills and attention to detail
  • Excellent written and spoken English
  • Proficiency in MS Office suite, including Excel
  • Experience with CRM systems such as Salesforce
  • Excellent interpersonal and organisational skills
  • Great affinity to animal welfare and FOUR PAWS vision and mission

Our offer includes

  • The opportunity to truly contribute to global animal welfare
  • A multinational team with the spirit of being ONE FOUR PAWS
  • A dynamic and pleasant working environment in a motivated team
  • An attractive and technically advanced office
  • Training measures and an eLearning onboarding platform
  • A competitive salary with benefits

Contact Us:
_ FOUR PAWS South Africa_

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