Account Manager
2 weeks ago
JOB PROFILE:
Job Title:
Account Manager
- Renewals
Division:
Renewals
Location & Address:
Century City, Cape Town, Oxbow Crescent
Reports to:
Regional Executive
WORKING RELATIONSHIPS:
Internal:
- Procurement
- Sales Operations
- Brand Operations
- Brand Managers
- Account Managers
- Finance
- Systems Engineers / Presales
- Marketing
- Logistics
- Regional Managers
External:
- Vendor
- Resellers
- End Users
- Vendor
JOB SUMMARY:
The Renewals Account Manager shall be responsible for assisting in developing the First Distribution client base by compiling and configuring quotations based on renewals of existing licenses as well as working with the First Distribution Sales Teams on upselling / cross selling within their current environment, and for securing orders in the client base.
This will be achieved by working with our vendors on future opportunities to provide a pro-active approach to quoting, seeking opportunities and providing quotations to resellers on their incumbent opportunities in advance of the customer requesting the quotation.
Additionally, through responding to quotations requested via the resellers.Daily responsibilities include analysing internal and vendor renewal reports to provide timeous and accurate quotations in collaboration with the Brand and Sales Operations Team; order processing and administration; eta management and communication.
The below KPAs are not exhaustive, additional responsibilities may be assigned as deemed necessary by your direct manager.RESPONSIBILITIES AND DUTIES:
Key Performance Areas:
KPA
PERFORMANCE STANDARDS
Perform administration of reseller quotations and orders, adhere to all internal and external processes and internal system requirements
- Proactively Draw regular internal and vendor reports to analyse future opportunities and provide proactive quotations to Account Managers and/ or Resellers working to a timeline of 90 days in advance
- Respond to Account Manager and/ or Reseller within 2 hours of receiving a request for a quotation, either with a quotation or to feedback expected SLA on quote
- Submit quotes to Account Manager and/ or Reseller, and follow the sales process on CRM, by loading opportunity, the quote to the client and all relevant support documents, and loading quote values to progress the opportunity to the "identified" stage
- Follow up with Account Manager and/ or Reseller to ensure that they have received their quote and to address any queries. In cases of direct contact with the Reseller, the CRM sales stage must be progressed to "validated" once the Reseller is happy with the quote
- Follow up with Account Manager and / or Reseller to encourage closure of the deals, and assist as required
- Liaise with Brand and Sales Operations team, who will assist in compiling and providing all required quotations, upsell / cross sell opportunities in conjunction with Brand Teams (Note: the Team may also compile quotes where skill set, knowledge and workload allow)
- Check all quotes prior to dissemination in accordance with request, ensuring that parts included meet requirements and pricing is accurate, including promotions where applicable
- Ensure that any information or advice pertaining to the quotation, product mix and pricing recommendations is communicated to the Account Manager and/ or Reseller
- Provide daily feedback to Account Manager and / or Reseller on quotes in progress, to include progress with timelines
- Manage the revision of quotes as required
Example:
amendments to bill of materials and amendments of rate of exchange, in partnership with the Brand and Sales Operations Team
- Maintain professional working relationships with Vendor, Brand teams, Account Managers, Brand and Sales Operations Team, Procurement and Stores
- Build and maintain strong interteam relationships within the Team, working together to achieve team targets as well as targets for personal dedicated brand/s, as outlined in the Sales Plan
- Perform any general administration duties in line with previous capabilities and competencies
Client service and relationship management
- Develop and maintain professional and collaborative relationships with our vendors, resellers, and internal customers
- In cases of delays to this SLA, communication and updates must be given to the Account Manager and/ or Reseller
- Communication to Account Manager and/ or Reseller around delivery dates and ETA's of stock, deal registration approvals, pricing from vendor etc.
- Confirm delivery address, contact person, alternative contact person with telephone numbers against all orders
- Give stores at least 24hour notice for any delivery or collection with the correct information and documentation
- Communicate to creditors when deferred payment has been agreed to and approved
- Process sales orders from the client via Accpac and ensure that the orders comply with the Vendors Terms and
-
Account Manager
2 weeks ago
Century City, Western Cape, South Africa Educor Full timeAccount Manager (JB3317): Century City, Cape Town, Western Cape - SalesAccount Manager (JB3317)Cape TownMarket RelatedThe Account Manager will manage students that are corporate managers within their own fields. The Account Manager will manage the cohorts across sales, finance and customer service as part of the operations business unit.Educational...
-
Account Manager
2 weeks ago
Century City, Western Cape, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - SalesAccount Manager (JB3317)Cape TownMarket RelatedThe Account Manager will manage students that are corporate managers within their own fields. The Account Manager will manage the cohorts across sales, finance and customer service as part of the operations business unit.Educational Requirements:Proven experience in...
-
Account Manager
2 weeks ago
Century City, Western Cape, South Africa Jev Job Solution (Pty) Ltd Full timeWe are looking for a dynamic, hard worker to join our teamBased in Century City Cape Town, we're a leading Imports company supplying various retailers across South Africa. Homeware Importer/MerchandiserWe specialise in the import of Homeware, ranging from Kitchen Items, Bathroom Accessories, Décor and Furniture.Merchandiser/ Account Manager -Homeware...
-
Merchandiser / Account Manager
2 weeks ago
Century City, Western Cape, South Africa Jev Job Solutions Full timeSalary: R20 K + CTC, Depending on experienceWe are looking for a dynamic, hard worker to join our teamBased in Century City Cape Town, we're a leading Imports company supplying various retailers across South Africa.We specialise in the import of Homeware, ranging from Kitchen Items, Bathroom Accessories, Décor and Furniture.Position Overview: -Merchandiser/...
-
Merchandiser / Account Manager
2 weeks ago
Century City, Western Cape, South Africa Jev Job Solution (Pty) Ltd Full timeWe are looking for a dynamic, hard worker to join our teamBased in Century City Cape Town, we're a leading Imports company supplying various retailers across South Africa.We specialize in the import of Homeware, ranging from Kitchen Items, Bathroom Accessories, Décor and Furniture.Merchandiser/ Account Manager -Homeware ImporterAs an Account Manager, you...
-
Account Manager
2 weeks ago
Century City, Western Cape, South Africa Zhero Full timeA successful international IT company based in Century City is looking to hire an Account Manager who is responsible for maintaining client relationships.Responsibilities will includeClient Liaison Schedule and run account management meetings with clients dedicate in your assigned client base. Client checkin calls to maintain relationships Feedback and...
-
Key Account Manager
2 weeks ago
Century City, Western Cape, South Africa Magnus Marketing Full timeMagnus Marketing, is a cutting-edge Fin-Tech powerhouse specializing in international financial markets and portfolio management. We are on the lookout for exceptional talent to thrive in our fast-paced, fiercely competitive environment. Are you ready to take your career to the next level? If so, we are seeking a dynamic and experienced Key Account Manager...
-
Senior Key Accounts Manager
2 weeks ago
Century City, Western Cape, South Africa Cosmopolitan Recruitment Full timeSenior Key Account Manager (based in Cape Town)If you appreciate a company culture that encourages ownership, innovation and client delight, you will thrive in our diverse, driven team.Position SummaryManage Key Account Managers and associated projects. Accountable for overall performance of general operations.Key Accountabilities/ Principal...
-
Account Manager
2 weeks ago
Century City, Western Cape, South Africa Medis Full timeAre you looking to join a dynamic global industry leader that can boast 35 years of excellence, growth, and continuing innovation? Do you hold yourself to the highest of standards? If yes, then we would love to hear from you.The Credit Controller will maintain cash flow for our customer base ensuring invoices are sent timely and accurately. In addition, the...
-
Accounts Services Manager
2 weeks ago
Century City, Western Cape, South Africa Spur Full timeJob Advert Summary:Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has seven brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory's Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the group...
-
Accounts Intern
2 weeks ago
Century City, Western Cape, South Africa Methys Group Full timeAccounts Intern - Methys ConsultingWho we areMethys is a unique international technology hub, founded in 2004, with expertise in Digital, Data, and Acceleration, through which we drive business performance for our clients. We are passionate about design, quality and excellent service, and pride ourselves on consistent innovation.We believe in leveraging...
-
Accounting Secretary
2 weeks ago
Century City, Western Cape, South Africa Evolution Recruitment Full timeAccounting Secretary - Century CityRemuneration: R20,000 per month negotiableMinimum Requirements:- Matriculation, tertiary education in accounting highly beneficial:- 2+ years' experience as an accounting secretary or in a related role: Strong organizational skills with attention to detail. Familiarity with accounting principles and procedures. Proficient...
-
Assistant Accountant
2 weeks ago
Century City, Western Cape, South Africa CA Financial Appointments Full timeAn exciting Assistant Accountant role has become available within a leading FMCG company. The successful incumbent will provide financial information to management by analysing data, preparing reports, monitoring budgets and cost control.Responsibilities: Record, verify, consolidate and enter transactions Perform monthly balance sheet reconciliation and...
-
Partner Account Manager
2 weeks ago
Century City, Western Cape, South Africa Vodafone Full timeRole purpose:Enable and support EBU Partners in achieving the Vodacom EBU objective of being the preferred Total Communications provider (fixed & mobile) for SOHO & SME customers in South Africa.Deliver high standard of Channel Account Management for both existing and new partners.Enabling and supporting the EBU Partners to achieve Acquisition, Retention &...
-
Accounts Intern
2 weeks ago
Century City, Western Cape, South Africa Zhero Full timeWe are an established international IT Managed Services and System Infrastructure provider and looking for an Accounts Intern for our Century City, Cape Town office.The primary purpose of the role is to assist the Finance Team in the basic elements of accounting within Zhero.The main roles and focus of the position are to: Assisting with daily accounting...
-
Assistant Accountant
2 weeks ago
Century City, Western Cape, South Africa Spur Full timeJob Advert Summary:Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has seven brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory's Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the group...
-
Facilities Key Accounts Manager
2 weeks ago
Century City, Western Cape, South Africa Cosmopolitan Recruitment Full timeKey Account Manager - NationalPosition SummaryProviding soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and...
-
Accounting and Banking Clerk
2 weeks ago
Century City, Western Cape, South Africa Lime Loans South Africa (Pty) Ltd Full timeEnsure adherence to Group policies related to financial record keeping and accounting Maintain daily accounting procedures Prepare bank transactions for authorization, maintain beneficiary details in the system Reconcile bank statements against source documents and accounting records Review and complete management expense reporting Assist in preparing...
-
Accounts Clerk: Retail Supermarket
2 weeks ago
Century City, Western Cape, South Africa Spar Sunningdale Full timeJob Summary: We are seeking an organized and detail-oriented Account Clerk to join our team. The ideal candidate will assist in managing our financial transactions, records, and reports.Duties: Process accounts payable and receivable using accounting software Prepare and maintain financial records, reports, and general ledgers Reconcile bank statements and...
-
Facilities National Key Accounts Manager
2 weeks ago
Century City, Western Cape, South Africa Cosmopolitan Recruitment Full timePosition SummaryProviding soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and operational leadership to client and...