Claims Examiner

1 week ago


Johannesburg, Gauteng, South Africa Santam Full time
What will you do?


Emerald a subsidiary of Santam has a position available for a Claims Examiner who will be based in Fourways, Johannesburg.

What will you do?

Management and administration of claims in terms of corporate Assets All Risk Property Damage and Business Interruption claims
Appointment and management of external resources e.g., loss adjusters, attorneys etc.
Liaising with / updating brokers, reinsurance brokers and other stakeholders on claims
Reporting to management and other interested stakeholders on claims
Ad hoc tasks Qualification and Experience

At least 5 years' experience in corporate / commercial property and business interruption claims handling
In-depth understanding of corporate / commercial property damage and business interruption policy wordings
Practical knowledge and understanding of reinsurance claim management and treaty and facultative reinsurance structures / contracts
Matric qualification

Additional Requirements

Tertiary qualification
Working knowledge of Business Assets All Risks policies
Experience in and knowledge of reinsurance claims contracts and reinsurance claims handling
Experience and knowledge on multi-territory insurance programmes and structures
Regulatory Examination RE5
IISA qualification / membership
Proficiency in French / Portuguese Competencies

Attention to detail / analytical.
Solution orientated.
Negotiation skills
Mathematically astute
Computer literate
Excellent workflow management skills
Service delivery orientated.
Excellent communication skills
Ability to work under pressure.
Excellent interpersonal skills, and ability to work independently.
Interaction, building and maintaining relationships within the corporate property insurance market. Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Turnaround time

Santam is the market leader in the general insurance industry in Southern Africa.

We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.


Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.

We're about people.

People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.

In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.



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