Destination Management Company Senior Sales and

2 weeks ago


Johannesburg, Gauteng, South Africa What Next Recruitment Full time

REMOTE Working Position
A Luxury Destination Management Company is looking for an experienced Senior Sales and Reservations Consultant to work remotely.

POSITION PURPOSE:

This role will be responsible for the end-to-end selling, consultation and booking of all products.

This will include product development, itinerary building, and customer service, based on companies minimum standards, company philosophies, operational systems, and standard operating policies.

The role requires the consultant to be the primary contact point for clients, as well as having a good understanding of new and existing products and itineraries.


QUALIFICATIONS & EXPERIENCE:

  • Strong destination knowledge of South Africa, Botswana, Zimbabwe & Zambia is a must.
  • Strong destination knowledge of East Africa, Namibia, Mozambique & Malawi an added advantage.
  • Significant travel industry experience, ideally within the luxury travel market.
  • Previous Senior sales consultant experience essential, at least 5 years.
  • Experience working in Travel Studio and Wetu preferable. (Reservation System software)
  • Experience taking responsibility and dealing with major accounts.
  • Experience in executing all stages of a booking life cycle, from quoting, invoicing, to supplier confirmation and chasing payment from clients and ensuring supplier payments get actioned from the Finance department.
  • Experience dealing with groups and Tour series.
  • Reporting experience.
  • Fluent English language skills (written and verbal).

OTHER SKILLS & ATTRIBUTES:

OTHER REQUIREMENTS:

  • High conversion rates & reaching targets.
  • Quick turnaround times.
  • Working effectively with other departments in the business, understanding the interdepartmental flows and dependency.
  • Sharing duties on a 24hour standby phone and working shifts.
  • Friendly, flexible and a sense of humour

WORKING HOURS:

  • Standard: Monday to Friday 08:00 to 17:00.
  • Shift week: Responsible for the emergency number and reservations inbox after hours and work on Saturdays from 09:00 to 13:00.

POSITION REQUIREMENTS:

EQUIPMENT PROVIDED:

Please forward a full CV

Salary:
R25, R30,000.00 per month

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