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Front Desk Receptionist

4 months ago

Johannesburg, Gauteng, South Africa Sorbet Town Square Full time
1. Welcome all guests to the store by displaying a friendly, warm and professional attitude (Make eye contact, acknowledge clients even when you are busy, smile)

  • Understand and be able to advise guests on all treatments.
  • Is able to advise client and sell retail products when therapists are unavailable.
  • Understands the benefits of the Sorbet Loyalty Program, and offer the loyalty program sign up to ALL guests who visit the store.
  • Accurately book appointments and / or handle changes made to appointments
  • Handle guest questions and concerns in a professional and accurate manner.
  • Answer calls in a friendly professional manner.
  • Handle appointments and appointment reminders.
  • Coordinate citizen training schedules and bookings.
  • Responsible for managing store opening and closing procedures.

Job Types:
Full-time, Permanent

Salary:
R6, R13,500.00 per month

COVID-19 considerations:
All customers and employees need to wear masks. Spa is sanitised every couple of hours. Perspex screens for additional protection.