Spa Receptionist
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Spa Receptionist to join our team at Centre Recruit Consultants. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our clients.
Key Responsibilities:
- Customer Service: Provide top-notch customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Front Desk Operations: Manage the front desk area, ensuring that all necessary materials and equipment are available and in good working order.
- Scheduling: Coordinate and manage the schedules of spa staff, ensuring that all shifts are covered and that staff are aware of their responsibilities.
- Revenue Management: Work closely with the management team to identify opportunities to maximize revenue and implement strategies to achieve this goal.
- Team Player: Collaborate with other team members to achieve common goals and objectives, providing support and assistance as needed.
Requirements:
- Minimum 2-3 years of experience as a Receptionist in a hotel or spa environment.
- Ability to work effectively in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Basic computer skills and proficiency in ESP.
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