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Admin Officer
2 weeks ago
Key Responsibilities and Duties:
- Maintain, manage, and grow relationships with customers.
- Obtaining required client documentation
- Updating the relevant systems with accurate information.
- Audit all client liaison active accounts.
- Liaise with internal and external parties.
- Requesting of statements, payments, and invoices
- Adhere to schedules to ensure all targets are met.
- Provide support and assistance to other management teams.
- Keep accurate records of your own work activities.
- Following company processes and procedures.
- Liaise with other departments to provide required information and acquire necessary documents.
- Providing consistent and accurate feedback to management and relevant parties regarding escalated departmental queries and/or discrepancies.
- General administrative functions.
- Behave with great professionalism.
Preferred Qualification and Experience:
- Matric/ Grade 12 essential.
- 23 years of Client Liaison Officer experience.
- 23 years of loan and credit/finance experience.
- Computer literacy skills (Microsoft office, Google docs)
- Working knowledge of call centre systems, processes, CRM and business operational rules.
- Good communication and interpersonal skills.
- Clear credit and criminal record.
- Strong administrative skills.
- Time management.
- Able to work well under pressure.
- A driven and meticulous approach to all tasks
Salary:
R10, R25,000.00 per month
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Application Deadline: 2023/03/17
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