Telesales Consultant

2 weeks ago


Midrand, Gauteng, South Africa Rectron Full time

Job Purpose

The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.


Education/Qualification

  • Matric or higher education

Experience (experience required for the job)

  • Minimum of 12 years' experience in a sales environment in a professional organisation
  • Knowledge of the Africa market added advantage
  • Exceptional customer service experience
  • Computer Literate

Roles & Responsibilities

  • Work with allocated dealer base that is assigned.
  • Grow this database monthly in line with target given.
  • Achieve GP target on set Database
  • Achieve target spend across customer breadth given.
  • Assisting all customers with queries, quotes and orders.
  • Managing dealer base to ensure customers are up to date with specials and promotions
  • Informing the database of new content uploaded on the reseller portal where relevant
  • Build good relationships with your clients
  • Escalate problematic issues to the Sales or Product Managers timeously
  • Selling key components as required by management or PM
  • Complete all allocated Product training as necessary
  • Send all orders timeously through to order processing
  • Manage Database of Credit availability and highlight problems to accounts department.
  • Assist with other jobrelated duties as and when required
  • General admin and upkeep of database
  • General update and maintenance of all admin and filing
  • Represent Rectron at trade exhibitions, events and demonstrations.
  • Attend product training programmes and study and know the relevant product range.
  • Attend product related and sales events when requested

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