Telesales Consultant

6 months ago

Midrand, South Africa Rectron Full time

The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

**Primary Objectives**:

- Work with allocated dealer base that is assigned.
- Activation of clients on the dealer base provided.
- Achieve call target on set dealer base.
- Assisting all customers with queries, quotes and orders.
- Managing dealer base to ensure customers are up to date with specials and promotions.
- Build good relationships with clients.
- Selling key components as required by management or PM.
- Send all orders timeously through to order processing.
- Assist with other job-related duties as and when required.
- General admin and upkeep of database or call campaign.
- General update and maintenance of all admin and filing
- Represent Rectron at trade exhibitions, events and demonstrations.
- Attend and complete online product training programmes and study and know the relevant product range.
- Any other miscellaneous duties will be added as the role grows.

**Education/Qualification**
- Matric or higher education in IT

**Experience (experience required for the job)**
- Minimum of 1-2 years’ IT or Technical experience or familiar with IT terms and technology
- Exceptional customer service experience
- Cold calling experience advantageous
- Proficient computer skills.

**Skills & Competencies**
- Strong people skills
- Strong communication skills
- Ability to work under pressure
- Ability to manage time
- Well-disciplined individual
- Accuracy
- Attention to Detail

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