Clinical Governance Administra
2 weeks ago
Introduction
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value.
We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.
Role Purpose
To be responsible for non-clinical functions and indexing and routing of documents referred to the department, oversee the exceptions and exgratia claims process, and problem shoot/identify claims errors/facilitate the manual claims process.
Requirements:
- Matric.
- Minimum of 1 to 2 years of relevant administrative experience.
- An excellent understanding of the Scheme's benefit design rules would be an advantage.
- Knowledge of the Oracle system is essential.
- Knowledge of clinical coding and prescribed minimum benefits and Designated service provider rules would be an advantage.
- Firsttime query resolution on admin duties.
- Excellent communication skills (verbal & written.
Duties & Responsibilities
- Assessment of clinical and nonclinical interactions (i.e. calls, correspondence, and captures) of Case Managers, to measure the level of service provided to members and service providers.
- Utilise IT systems effectively, to ensure the accuracy of documentation.
- Perform clerical functions involving the compiling and arranging of data.
- Complete documentation as per departmental guidelines in order to meet client needs.
- Perform an efficient and accurate administrative function.
- Take ownership of escalated and unresolved queries and ensure they are resolved timeously and effectively.
- Take ownership of all queries and ensure that they are resolved timeously and effectively.
- Prepare, sort and capture data accurately and efficiently.
- Adhere to policies and procedures and take corrective action where necessary.
- Comply with all the workplace policies and procedures.
- Identify risks to the company and escalate accordingly.
- Minimise the company's loss by controlling excessive wastage.
- Maintain effective client relationships to ensure successful service delivery and support.
- Escalate unresolved queries to the correct area to minimise user delay.
- Monitor customer delivery constraints and escalate exceptions to management.
- Maintain positive and productive relationships with key clients.
- Deal with clients in a competent, efficient, and professional manner in accordance with quality standards.
- Adhere to all procedures and processes to improve service delivery.
- Drive and support effective teamwork within the department.
- Engage in appropriate training interventions to promote own professional development.
- Ensure to demonstrate the company's values on a daily basis.
Competencies
- Business acumen
- Client/stakeholder commitment
- Drives for results
- Leads changed and innovation
- Motivating and inspiring team
- Collaboration
- Impact and influence
- Selfawareness and insight
- Diversity and inclusiveness
- Growing talent
-
Clinical Governance Researcher
2 weeks ago
Centurion, Gauteng, South Africa Health Solutions Full timeIntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...
-
Employee Assistance Programme: Clinical Coach
2 weeks ago
Centurion, Gauteng, South Africa Health Solutions Full timeIntroductionMomentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific...
-
Ops Spec: Bu Accounting
2 weeks ago
Centurion, Gauteng, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Finance Job grade S6Core DescriptionTo coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial information to allow the business unit to make well-informed decisions to...
-
Chief Program Officer
2 weeks ago
Centurion, Gauteng, South Africa Shout-It-Now Full timeSHOUT-IT-NOW believes in a world where youth are empowered to make the best choices for their own health and wellbeing.SHOUT-IT-NOW OFFERS COMPREHENSIVE, EASILY ACCESSIBLE SERVICES TO THE YOUTH, IN SAFE ENGAGING SPACESSHOUT-IT-NOW uses innovative social behaviour change approaches to effectively engage youth and create demand for our health and wellbeing...
-
Memory Care Manager
2 weeks ago
Centurion, Gauteng, South Africa Resthill Memory Care (Pty) Ltd Full timeMEMORY CARE MANAGER - Registered NurseFull-time | PermanentResponsibilities include but are not limited to the following key outcomes:Confident to take charge of managing the memory care component for our 32 residents and their pets. Independent nurse practitioner who will ensure ongoing execution of care expectations in care to our residents. Coordinate the...
-
Executive: Member Protection
2 weeks ago
Centurion, Gauteng, South Africa Letshalo HR Services Full timeKey Responsibilities include but not limited to the following:To lead and coordinate the development of the strategic plan, annual performance plan, and operational plans of the different Member Protection sub-divisions to ensure statutory reporting within set deadlines; To ensure alignment of strategy and budget allocations on an ongoing basis; To manage,...
-
Area Sales Manager
2 weeks ago
Centurion, Gauteng, South Africa HemoCue Full timeThe conviction that "it must be possible" has been the driving force behind HemoCue for over 40 years, because when it comes to caring for people, we refuse to compromise. We take pride in being a global leader in near-patient, or point‐of‐care, testing where the patient meets the healthcare system for the first time and where accurate, reliable, and...
-
Regulatory Portfolio Manager
2 weeks ago
Centurion, Gauteng, South Africa Virbac Full timeEnsure availability and registration of Virbac products in RSA and other African countries, by Submission of new products; amendment of registered products dossiers, review of artwork, review and submission of advertising materials, respond to product queries and all matters incidental thereto. Represent Virbac in industry meetings ans or other stake holder...
-
Clinical Governance Researcher
2 weeks ago
Centurion, South Africa Health Solutions Full time**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...
-
Employee Assistance Programme: Clinical Coach
2 months ago
Centurion, South Africa Health Solutions Full time**Introduction** Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve...
-
Ops Spec: Bu Accounting
3 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Finance Job grade S6 Core Description To coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial information to allow the business unit to make well-informed decisions to...
-
Senior Medical Advisor
3 weeks ago
Centurion, South Africa Momentum Life Full time**Introduction** **Role Purpose** This exciting role will require the incumbent to enable and support the Myriad claims and underwriting management capability through risk assessment evaluation. Provide support to Product Developmentteam on product innovation initiatives. **Requirements**: - Bachelor of Medicine or Bachelor of Surgery required - 2-3...
-
Business Development Manager
3 months ago
Centurion, South Africa IQVIA Full timeJob Summary Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and prospect clients. Grow pipeline and subsequently revenue by leveraging the full IQVIA portfolio and identifying new business opportunities. Coordinate with the sales, business and...
-
BI Team Leader
2 weeks ago
Centurion, South Africa Deka Minas (Pty) Ltd Full time**Role Description** Management of the informatics team and outputs to ensure conformance to deadlines, service level agreements and performance management. The team leader will be responsible for ensuring that the information strategy of the business and our clients are met. **Requirements**: - Grade 12 with Mathematics - B.Sc. Computer Science/B.Com...
-
Chief Program Officer
4 days ago
Centurion, South Africa Shout-It-Now Full time**SHOUT-IT-NOW believes in a world where youth are empowered to make the best choices for their own health and wellbeing.** **SHOUT-IT-NOW OFFERS COMPREHENSIVE, EASILY ACCESSIBLE SERVICES TO THE YOUTH, IN SAFE ENGAGING SPACES** SHOUT-IT-NOW uses innovative social behaviour change approaches to effectively engage youth and create demand for our health and...
-
BI Team Leader
5 days ago
Centurion, South Africa Health Solutions Full time**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximize lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by...
-
Eap Case Manager
3 weeks ago
Centurion, South Africa Health Solutions Full time**Introduction** Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve...
-
Engagement Manager
2 weeks ago
Centurion, South Africa Novasyte Full timeRoles and Responsibilities A lead is expected to contribute to the firm's growth and development in a variety of ways, including: - Project Delivery: Understand client requirements, project scope and deliverables; Lead project delivery and client meetings under overall guidance of EM/ Senior management; follow Assess-Design-Develop-Deliver-Monitor process...
-
BI Team Leader
1 month ago
Centurion, South Africa Deka Minas (Pty) Ltd Full timeRole DescriptionManagement of the informatics team and outputs to ensure conformance to deadlines, service level agreements and performance management. The team leader will be responsible for ensuring that the information strategy of the business and our clients are met. RequirementsGrade 12 with MathematicsB.Sc. Computer Science/B.Com Informatics...
-
BI Team Leader
4 weeks ago
Centurion, South Africa Deka Minas (Pty) Ltd Full timeRole DescriptionManagement of the informatics team and outputs to ensure conformance to deadlines, service level agreements and performance management. The team leader will be responsible for ensuring that the information strategy of the business and our clients are met. RequirementsGrade 12 with MathematicsB.Sc. Computer Science/B.Com Informatics...
-
Legal Counsel
1 month ago
Centurion, South Africa IQVIA Full timeJob Overview Provide legal advice and services in one or more of the following areas: contract law, employment law, commercial law, regulatory or compliance. May also coordinate legal matters handled by outside counsel. Essential Functions • Review, draft and negotiate a broad range of commercial contracts. Ensure that contracts are in compliance...
-
Legal Counsel
4 weeks ago
Centurion, South Africa IQVIA Full timeJob Overview Provide legal advice and services in one or more of the following areas: contract law, employment law, commercial law, regulatory or compliance. May also coordinate legal matters handled by outside counsel. Essential Functions • Review, draft and negotiate a broad range of commercial contracts. Ensure that contracts are in compliance...
-
Executive: Member Protection
3 weeks ago
Centurion, South Africa Letshalo HR Services Full time**Key Responsibilities **include but not limited to the following: - To lead and coordinate the development of the strategic plan, annual performance plan, and operational plans of the different Member Protection sub-divisions to ensure statutory reporting within set deadlines; - To ensure alignment of strategy and budget allocations on an ongoing basis; -...
-
Area Sales Manager
2 weeks ago
Centurion, South Africa HemoCue Full timeThe conviction that “it must be possible” has been the driving force behind HemoCue for over 40 years, because when it comes to caring for people, we refuse to compromise. We take pride in being a global leader in near-patient, or point‐of‐care, testing where the patient meets the healthcare system for the first time and where accurate, reliable, and...