marketing account manager
2 weeks ago
To find out more, click Apply or head on over to Crayon to review the full spec and apply
How you'll role
As the Marketing Account Manager, you will play a pivotal role in fostering strong client relationships and driving business growth. You will serve as the primary point of contact for assigned clients, understanding their unique needs, and collaborating with internal teams to deliver tailored solutions. Your strategic thinking, excellent communication skills, and ability to navigate complex situations will contribute to client satisfaction and the achievement of company goals.
What you'll do
Cultivate and nurture relationships with assigned clients, becoming a trusted advisor and understanding their goals and challengesMaintain regular communication to provide updates, address inquiries, and gather feedbackAct as the bridge between clients and internal teams, ensuring smooth collaboration and project executionDevelop comprehensive account plans in collaboration with clients, aligning their objectives with our products/servicesIdentify growth opportunities and tailor strategies to meet evolving client needsMonitor key performance indicators (KPIs) and leverage data to provide insights and recommendationsProactively identify challenges and potential issues in client accountsDevelop creative solutions and collaborate with cross-functional teams to ensure timely problem resolutionShare client feedback and insights to contribute to product/service enhancementsWhat you'll need
Bachelor's degree in Marketing, Communications, Business, or related field.Proven experience (3-5 years) in developing and implementing integrated marketing strategies, with a focus on digital channelsStrong understanding of digital marketing tactics including social media, content marketing, email marketing, SEO, and SEMExperience with traditional marketing channels such as retail, radio, print, and outdoor advertisingExcellent analytical skills with the ability to interpret data and derive actionable insightsExceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasivelyStrong project management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environmentCreative thinker with a passion for innovation and experimentationProficiency in marketing and social media analytics tools and platformsTo find out more, click Apply or head on over to Crayon to review the full spec and apply
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