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Deputy General Manager

3 months ago

Cape Town, Western Cape, South Africa HotelJobs Full time
Exciting Opportunity in South Africa

A fantastic opportunity awaits you in the heart of South Africa

Cape Town

Position:
Deputy General Manager

Salary Bracket:
R25,000 - R30,000 (Based on Experience)

This is your chance to join a dynamic team and make a real impact in the hospitality industry. We're seeking individuals with a passion for delivering exceptional guest experiences.

Prerequisites:

Minimum 3-5 years' experience as a Deputy GM in a - 4 Star Hotel
Strong knowledge of Human Resources, F&B, Rooms Division, Financials, and Revenue
Exceptional attention to detail and ability to implement high standards
Proficiency in Word, Excel, PowerPoint, and Training
Fluency in English & Afrikaans (Writing and Speaking)
Sober & honest habits; willing to undergo criminal checks
Flexible availability, positive attitude, and excellent communication skills

Responsibilities:

Assist General Manager in day-to-day hotel operations
Ensure exceptional guest satisfaction
Conduct Duty Manager shifts when required
Coordinate with departments for smooth operations
Handle guest complaints and ensure prompt resolutions
Maintain high standards of cleanliness and appearance