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CRM Manager

3 months ago

Cape Town, Western Cape, South Africa Clicks Group Limited Full time

Listing reference: 016522
Listing status: Online-
Position summary

Industry:
Advertising, Communication & PR

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Job category:Advertising and Communication
Location:Cape Town

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Contract:Permanent
Remuneration:Market related

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EE position:Yes
Introduction

  • To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner ,influence crossfunctionally with other teams to identify and develop new and innovative methods of digital communications to maximise value (revenue and income).
    Job description
  • To support the development and implementation of strategic plans for digital marketing communications and customer experience.
  • To evaluating and test new and innovative communication tactics and channels and looking at best practices.
  • To segment needs into effective inspiring digital communications with detailed plans.
    Minimum requirements

JOB EXPERIANCE:

  • Minimum of 5 years' experience in marketing (desirable in retail/FMCG marketing), with at least 3 years' experience in digital communications, communications or public relations.
  • Minimum of 3 years' experience leading teams and creating motivating and highperformance environment.

EDUCATION:

  • Bachelor of Commerce degree (or relevant discipline, e.g. Marketing)

JOB RELATED KNOWLEDGE

  • Digital marketing principles, practices and global trends (expert)
  • Shopper psychology and effective marketing communication (seasoned)
  • Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned)
  • Digital communication tools and platforms (expert)
  • Budget Management (seasoned)
  • Financial Management (applied)
  • POPI Regulations (seasoned)

JOB RELATED SKILL

  • Stakeholder engagement (advanced)
  • Strategic thinking (proficient)
  • Innovative thinking and creating new growth opportunities (Advanced)
  • Negotiation skills (proficient)
  • Maintaining relationships (proficient)
  • Analytical skills (BI, reporting) and drawing insights from data (Advanced)
  • Persuasive communication (intermediate)
  • Effective communication (proficient)
  • Managing complexity (Advanced)
  • Writing, editing and verbal communication
- (advanced)

  • Project Management (Advanced)

JOB RELATED COMPETENCIES

  • Leading and Supervising
  • Presenting and Communicating Information
  • Analysing
  • Entrepreneurial and Commercial Thinking

Why Clicks;

  • We look for customerobsessed people with a "can do" attitude, that are professional and passion about their Careers.
  • Clicks Groups employee value proposition focuses on people, passion and opportunities. We care about and contribute to the wellbeing of people, the environment and communities, while the group's growth strategy provides our people with unlimited opportunities.
  • All positions will be filled in accordance with our Groups Employment Equity plan.