General Manager: Sales

2 weeks ago

Johannesburg, Gauteng, South Africa MiWay Full time
What will you do?
Strategically implement operational plans to achieve the required sales KPIs. The General Manager will also be responsible for improving efficiency and increasing departmental profits Minimum Qualification Required
Grade 12/Standard 10/NQF 4
Completed FAIS credits
Regulatory Exam - (RE 5)
Key Individual (KI) - Essential
Relevant tertiary qualification (3 years qualification) - Advantageous Essential Requirements
Target Driven
Forward thinker
Must be highly proficient in dealing with clients and external partners at all levels
Strong Written and verbal communication skills
Attention to detail
Management skills
Self-motivated, inspire others
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Performance management experience
Commitment to personal and team goals
Provide technical guidance to team members

Responsibilities:

Continuous business improvement strategies
Implement growth strategies for the department
Improve call centre sales efficiencies and increase departmental profits
Drive sales while optimizing the operation
Operations Management
Driving and achieving monthly targets
Responsible for implementing growth strategies for the department
Leading and directing the entire department
Develop a comprehensive sales and distribution strategy to maximize opportunities.
Investigate factors impacting performance and implement action plans.
Leverage innovations to maximize revenue of traditional and digital assets and products.
Direct the team in generating proposals that define a clear path to client satisfaction and revenue growth

Ensure that the overall area of responsibilities people indicators such as absenteeism, turnover, discipline, culture and employee employment, these areas should be maintained and remain healthy.

Develop a work schedule (short or medium term) in order to achieve planned commitments
Plan, schedule and review workload to improve productivity, and the ability to measure results against targets
Reporting and Data Analysis
Analyze data to identify trends and risks
Conduct research by using data
Creating and submission of required reports
Stakeholder Engagement
Engage and communicate with key stakeholders across the organization and consolidate inputs that are needed to achieve results.
Identify key stakeholders and build positive relationships.
Comprehension of Business Benefits
Develop and manage the delivery of a strategy to evaluate and realize the business benefits and identify key plans to maximize on these
Do market analysis and research to spot new opportunities
Investigate factors impacting performance
Costing and Budget Planning
Accountability of the budget and costing of operations in accordance with the yearly budget
Plan for the annual budget of the department/ business area you support.
Leadership, People and Building Capability
Drive staff engagement across the business
Lead and direct the team to be able to reach operational efficiencies.

Communicate the plan and strategy needed in order to successfully implement the departments strategy and business plan within your team.

Encourage your management team to commit to reaching a common goal and achieve departmental business goals
Work with established development framework to build your own capabilities and those of direct reports
Provide a quarterly analysis with a gearing plan to HR and L&D in order to support organizations demand on training and recruitment needs

Establish own goals as well as team goals then implement a plan to track progress and measure accordingly to support and improve work performance.

Responsible for ensuring disciplinary code and procedures are enforced.
Minimum Experience Required
10 or more years insurance experience (Call centre experience)
5 or more years' experience in managing others (Senior management experience)
Proven Sales Management track record
Solid understanding of Sales systems and applicable processes
Must have a proven track record of optimising sales and creating efficiencies
Must be able to formulate and implement strategic objectives
Solid knowledge and experience with planning and budgeting
Strong analytical capabilities
Ability to motivate and drive Sales performance
Proficient in excel
Technical Competencies
Action Planning
Commercial and Business Acumen
Computer Skills
Writing Skills
Presentation creation and skills
Reporting
Data collection and analysis Personal Attributes Builds effective teams - Contributing through others Decision quality - Contributing through others Directs work - Contributing through others Business insight - Contributing through others Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time

Closing Date: 24 February 2023

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