Customer Support Administrator

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

The Company:The Red FoxRole Name: Customer Support ManagerLocation: Noordhoek, Cape TownRole summaryThe Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the sector, we are expanding...

Administrative Support, Cape Town (Northern Suburbs)Our client is a distributor of medical supplies in the healthcare space and is seeking an admin support personnel to attend to the administrative requirements in the company such as preparing quotations, arranging deliveries and collections, providing admin support to the sales team etc. This position is an...

Job Title: Customer Support Executive (Remote)OverviewTo maintain and develop relationships with and deliver operational support to both current and new customers. To provide operational solutions/resolutions and training to our customers.Job purposeTo be responsible for efficient customer service and support of Accredited Partner CentresKey...

Salary: ,30-32 ZAR Per Month (& perks)Workload: Full-timeWhere: Cape Town + opportunity to be remoteWhen: Starting by agreementAbout UsFollow Alice is your trusted friend if you prefer to buy experiences, not things. We enrich lives and make the world feel alive again. We are a young, passionate travel startup building the next-generation adventure travel...

Passionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.Customer Support plays an essential role through providing a brilliant service to new and existing customers,...

Who We Are:Clickatell is a Chat Commerce leader. For 23 years we have been a global technology company and innovator in mobile messaging, engagement, and commerce.We have built a global culture rooted in our 5 core values - Curious, Creative, Collaborative, Champion and Courageous. We live by them and use them as guideposts for how we run our company. And is...

We Are Innovators & Category CreatorsDo you have what it takes? There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are...

WHO WE AREYoco is a growing African Fintech, enabling people to thrive through open commerce.Founded in 2015, Yoco now processes over US$2 billion annually, and we're the payments provider for over self-employed.We're aiming for more than 1 million by 2025, and to become the leading Open Commerce ecosystem for small businesses, across Africa and...

_Customer Service Advisor_ Matric Or Equivelant Must speak Englis,Afrikaans or Xhosa Must be Computer Literate Must be able to work under pressure EXPERIENCE WILL BE GREAT ADVANTAGE Must be able to troubleshoot and resolve issues, and maintain relationships with customers by answering questions and concerns with speed and professionalism Must have 3...

Customer Support Manager (CSM)Department DescriptionPlease review and validate/fine-tune using your own knowledge and experience tocreate your own one.The Customer Support Manager operationally is responsible for ensuring contractualrequirements are met or exceeded for ongoing support contracts for the countriesassigned as per responsibility matrix. The CSM...

Head of Customer Support (Fintech)R500k plus bonusCape TownExcellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape the customer...

Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Perform administrative duties to support Sales Team and Customer Service...

The Company:The Red FoxRole Name: Customer Support AgentLocation: Cape TownHours of work: Monday to Friday 9:00am - 17:00pmRole summaryThe Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player...

Lead the Future of Customer SupportAre you ready to pioneer exceptional customer experiences? Join us as our Head of Customer Support and become a key player in revolutionizing support services.About the Role:As a founding team member in South Africa, you'll spearhead our mission to deliver unparalleled customer support. Your role involves building and...

_Customer Service Advisor_ Matric Or Equivelant Must speak Englis,Afrikaans or Xhosa Must be Computer Literate Must be able to work under pressure EXPERIENCE WILL BE GREAT ADVANTAGE Must be able to troubleshoot and resolve issues, and maintain relationships with customers by answering questions and concerns with speed and professionalism Must have 3...

About Crypto School:Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...

What we do:At OTH, we harness the power of AI to seamlessly connect brands with influential creators, equipping businesses with an affordable, results-driven marketing tool that amplifies brand visibility through strategic exposure. Our platform is renowned for its user-friendly features, and by leveraging the marketing prowess of creators to fuel their...