Retentions/ Service Consultant

2 weeks ago


Johannesburg, Gauteng, South Africa RJPersonnel Full time
3years

  • Credit control
  • Maintaining and building client relationships
  • Thorough knowledge of products
  • Retention of current client portfolio
  • Multiclaimant action

Qualifications and Experience:

  • Matric/Senior Certificate
  • FAIS Compliant essential (minimum of 30 credits prior to 2009 or full FAIS qualification)
  • Computer literate [MS Word, MS Excel, Policy Management system (inhouse)]
  • 3 years work experience in short term insurance Personal Insurance
  • Customer service orientated
  • Excellent communication skills, including telephone etiquette,
  • Must speak English and Afrikaans preferable
  • Able to handle pressure
  • Planning and organising skills
  • Good negotiation skills
  • Must be a registered Representative with the FSB
  • Must have written and passed RE
  • Self starter
  • Team player
  • Reliable and dependable
  • Good listener
  • Good presentation skills
  • Accept responsibility

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