Customer Service Administrator

2 weeks ago


East Rand, South Africa Unique Personnel Full time

Job Number

  • 73068

Job Type

  • Permanent

Job Title

  • Customer Service Administrator

Computer Skills

  • Ms Office

Industry

  • Pharmaceutical
  • Healthcare

City

  • Ekurhuleni (East Rand)

Province

  • Gauteng

Purpose Of The Role:

  • To provide internal administrative support, resolve customer queries timeously and render efficient after sales service

Key Tasks:

  • Query resolution
  • Customer support
  • Customer PODs
  • Render aftersales service
  • Provide administrative support in terms of:
  • GRVs
  • Variance in pricing
  • Interbranch transfers
  • Manage and administrate product returns
  • Stock control
    Inherent Requirements

Minimum Requirements:

  • Grade 12 as a minimum requirement
  • At least 2 years' experience in a similar position
  • Must be energetic with an outgoing personality and a customercentric focus
  • Must be able to multitask, prioritise, work under pressure and meet deadlines
  • Good verbal and written communication
- and computer skills (Microsoft Office)

  • Must be fully bilingual (English with a good command of Afrikaans)
  • Must be assertive
  • Pastel experience will be advantageous
  • The ability to work well as part of a team (sales, operations/warehouse)

What Qualification

Minimum Qualification

  • Certificate

Status

  • Available


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