Retention Manager

IntroductionRole PurposeRequirements: Matric/Equivalent qualification Leadership or management studies completed or in progress will be beneficial. Previous retention/customer service experience is essential Previous leadership experience will be favourable Must have completed the necessary regulatory exam/s (RE)as well as Full Qualification (FQ) Shortterm...

IntroductionRole PurposeOur advisors within the Client Retentions environment will deal with client queries and complaints; specifically from clients that want to cancel their insurance; on all levels in a competent, efficient and professional way and in accordance with the values of Momentum Insure.Requirements: Matric or equivalent Relevant regulatory...

Job DescriptionOur retention advisors are responsible for handling difficult calls. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family.Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place...

Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.Our continued success can be attributed to OUTstanding employees who set the bar high with...

IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeEffectively reinstating policies...

Job DescriptionResponsibilities Our retention advisors are responsible for handling difficult calls. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards...

Company DescriptionOUTsurance is a world-class profit orientated short-term & life insurer. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture. Our success can be attributed to the OUTstanding people that work for us.Job Description:Responsibilities Our retention advisors are responsible for...

IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeEffectively reinstating policies...

To maintain effective quality assurance processes by evaluating courtesy calls quality, identifying call quality gaps made by retention agents and implementing remedial action in line with the AVBOB Group policy.Conduct Quality Assurance on Courtesy Calls (policy validations) and Retention clerks (outbound calls)**- Monitor courtesy calls conducted by...

Job DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, processes, technology and finance, with the objective of delivering on agreement...

IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Job PurposeTo plan, direct and co-ordinate the operational and compliance functions and processes of iMas Insurance Brokers. The individual will be responsible for ensuring and improving the performance, productivity, efficiency and profitability of the organization's operations through the provision of effective methods and strategies as well as overseeing...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...

Achieve the budgeted turnover, profit margins and CSM targets for parts. Control the overall budget of Parts department including personnel and overhead costs. Responsible for the management of staff in the Parts department. Manage the inventory to ensure optimum economic inventory levels. Responsible for the stock taking administration. Achieve an efficient...

Ensure that all administrative functions relating to claims are processed in a timeous and correct manner.REQUIREMENTS Grade 1 FAIS accreditation (Level RE 5) Financial Sector Conduct Authority (FSCA) recognised qualification 5 years in the shortterm insurance industry Excellent English and Afrikaans communication skillsKEY PERFORMANCE AREAS Managing the...

IntroductionMMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa's number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI...

Job Advert Summary:WHO ARE YOU:As a Senior Manager, you will be responsible for all operational, technical, talent management and processes within Hellopay. Keep track of performance metrics, analyse bottlenecks, take corrective actions where required and have a hands-on approach, and get involved in front-line work to get the job done and to gain a better...

Job Advert Summary:WHO YOU ARE:As a Warehouse Supervisor, you will be responsible for overseeing the inventory levels of the business and operations of the warehouse facilities. You will be responsible for managing and leading a team of employees, overseeing inventory management, and implementing safety procedures. Your main duties will include controlling...

Campus Manager /GM (Operations /Higher /Tertiary Education) JB3519Centurion, Pretoria, GautengMarket RelatedJoin our dynamic team as a Campus Manager/GM (Operations/Higher/Tertiary Education) at our private tertiary education campus in Eastrand, Johannesburg. As the Campus Manager, you will oversee all aspects of the campus and work closely with our private...