Vodapay E-commerce Category Manager

2 weeks ago


Midrand, Gauteng, South Africa Vodafone Full time

Description:

  • The Customer Value Lead helps implement the base growth and retention strategy for their area, ensuring all communications are relevant and build a broad and deep relationship with our customers. Increasing customer lifetime value as a result of correctly targeted and managed communications and reducing churn through increased customer satisfaction.

Job Responsibility:

  • Develops campaigns, in line with the base growth and retention strategy, demonstrating a clear lifecycle management approach, including campaign execution touchpoints and triggers with a clear consideration for how they impact customers
- perceptions;

  • Manages the scheduling and rules that determine message deployment and takes direct ownership for message performance;
  • Understands the economics of the product/service/channel and uses this to resolve problems and identify solutions to gain commercial improvements;
  • Briefs external creative agencies and manages the campaign production process;
  • Identifies areas of opportunity related to customer experience and operational efficiency and recommends actions to drive performance and improvement;
  • Ensures all marketing activity reflects our brand strategy and tone of voice and that all communications are legally compliant and drive a positive response (careful management of call to action and message impact is essential);
  • Uses learnings to make clear recommendations and deliver appropriate change;
  • Champions best practice throughout the team with focus on customer and brand experience;
  • May provide informal guidance to junior team members and coordinate the work of others.

Skills:

  • Modern Marketing Leadership
  • Data Analytics and Insights
  • Campaign Development and Management
  • Always on Marketing
  • Business and Commercial Acumen
  • Product/Solution Proposition Strategy and Design
  • Customer Centricity
  • Segment Strategy and Planning


  • Midrand, Gauteng, South Africa Arvo Full time

    Position: E-commerce Inbound ManagerOur client seeks a dynamic E-commerce Inbound Manager to join their Midrand team.Overview:Our client's e-commerce sector has grown significantly, creating a vibrant and performance-driven environment. They need a self-driven E-commerce Inbound Manager for their Midrand warehouse.Desired Candidate: Quality-focused...


  • Midrand, Gauteng, South Africa Adcorp Holdings Full time

    SynopsisTake ownership of all queries escalated from 1st line support including reconciliation and settlement queries as it pertains to VodaPay account users. Queries will range from general investigations pertaining to transactions performed within the VodaPay app up to and including investigating account balances and funds transferred into and out of the...

  • Manager Risk

    2 weeks ago


    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To create a governance framework and oversee the implementation and monitoring of risk, compliance and regulatory controls across the:VodaPay e-commerce ecosystem which comprises of various mini-apps and the Digital Lifestyle Services portfolio, which comprise of multiple internal content services, DCB and WASP products and services.To manage...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:TheEHOD:Overall VodaPay App leads a capable team of specialists who are responsible forConcept, design and implementation of Overall App features and functionality.Drive the Overall App for best-in-class consumer experience.Work with growth team and other business leads to ensure maximation of app real estate for revenue, active users, and...


  • Midrand, Gauteng, South Africa Execustaff Recruiting Services Full time

    Key responsibilities for this position include, but are not limited to:Collaborate on developing e-commerce customer experience and operational plan to support business objectives and sales goals across business unitsCollaborate across functions and within OBS to effectively integrate e-commerce into digital ecosystem and activitiesCollaborate with Marketing...


  • Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role purpose:Own and Execute on the Vodapay customer strategy and deliver a differentiated customer experience through partners, the Vodapay support centre and digital support channels. Responsible for the Vodapay...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The role of the Executive Head: Vodapay IT - to build, operate and maintain Vodacom Financial Services' Superapp and payments wallet platform and technical engineering team. It also involves business and partner engagement to ensure the requisite alignment is achieved to deliver on a platform that meets our customers' requirements.Your...


  • Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role purpose:The role of the Executive Head: Vodapay IT - to build, operate and maintain Vodacom Financial Services' Superapp and payments wallet platform and technical engineering team. It also involves business and...


  • Midrand, Gauteng, South Africa She Recruits Full time

    Experience with a multinational FMCG is essential and a willingness to relocate internationallyQualifications required:Degree or 3 year diploma in Marketing and Communication or relevant fields - essentialAdditional certificates in Google (adwords, analytics), SEO, UI / UX, etc - advantageousSkills and experience required:6 years' experience in an e-commerce...


  • Midrand, Gauteng, South Africa Arvo Full time

    Position: E-Commerce Picking and Packing SupervisorOur client is in need of a dynamic E-Commerce Picking and Packing Supervisor to join their team in the bustling Midrand area.With significant growth in their e-commerce sector, our client offers a vibrant, innovative, and results-oriented workplace. They are currently on the lookout for a self-motivated and...

  • E-commerce Manager

    2 weeks ago


    Midrand, Gauteng, South Africa naturex chemicals Full time

    Briefly we are suplying MAJOR online platforms,- *must have takelot platform workign experince- *ensure their team completes their daily tasks correctly and on time- *will be in charge of launching, implementing and overseeing new virtual projects. Online business manager, overseeing basic business operations may be a critical part of your job- tracking...


  • Midrand, Gauteng, South Africa JSM Business Services Full time

    An established wine farm and hospitality business in the Boland area is looking to appoint an E-Commerce Inbound Manager to manage the incoming stock at the company's warehouse in Midrand, Gauteng. It will be a fast-paced, innovative and performance-driven environment which will suit someone who is self-driven, detail orientated, looks to find solutions, and...


  • Midrand, Gauteng, South Africa BABYLONSTOREN PTY LTD Full time

    Babylonstoren's e-commerce division has grown exponentially over the last few years. Our fast-paced, innovative and performance-driven environment will suit someone who is self-driven, detail orientated, looks to find solutions, and has the self-confidence to make decisions independently and escalate matters when necessary. We are hyper-focussed on the...


  • Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...


  • Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...

  • Category Manager

    2 weeks ago


    Midrand, Gauteng, South Africa Placements 4 all Full time

    SNR Category Manager - Beauty Industry, R60K Neg, MidrandDegree/IMM, 4 years' experience in product development, positioning and promotion, brand management in Direct marketing/FMCG environment.Implement and control brand strategies, Review the performance of all aspects of brand, current market trends analysis, campaign planning and development, Artwork and...


  • Midrand, Gauteng, South Africa Metamorphosis Intergated Solutions Full time

    CATEGORY MANAGERCONSUMER DIVISION:MIDRANDReporting to Head: Commercial Planning and ActivationsJob PurposeProvide Go-Live activation support for all Marketing Activities as per the Brand portfolio with focus on strategic planning and implementation of visibility, merchandising, consumer promotions and events- based on market needs.Accountable for all the...

  • Category Manager

    2 weeks ago


    Midrand, Gauteng, South Africa Servest Careers Full time

    Job Context:Servest Catering ,a business unit within the Servest Group Pty Ltd has a position for a Catergory Manager.As the Procurement Category Manager, you will be responsible for developing and executing comprehensive procurement strategies for assigned business unit, considering market trends, supplier capabilities, and business requirements,...

  • Senior Specialist

    2 weeks ago


    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Your responsibilities will include:Support establishment of business and technical relationships with new partnersGeneration and execution of initiatives to drive top line GMV growth across partners and overall VodaPay adoption across all relevant market segmentsSupport delivery of technical, marketing and commercial roadmaps with...

  • Sr. Category Manager

    2 weeks ago


    Midrand, Gauteng, South Africa Placements 4 all Full time

    Snr Category Manager - Beauty industry, Midrand, R60K, Degree/diploma 5 to 8 years relevant exp, brand strategy, brand performance, stock levels, market trends, Campaign planning, Product launches, Campaign KPA's, Artwork/design/Copy, FMCG/direct marketing environment experienceSalary: R60 000,00 - R65 000,00 per month