Client Development Manager

2 weeks ago

Randburg, Gauteng, South Africa Ability Recruitment Full time

  • Permanent


 JHB00289
  • Sales & Marketing
  • Gauteng, Randburg
  • R R Monthly Cost To Company
  • The Client Development Manager is responsible for running relationships with key institutional Clients. They are the key point of contact for the relationship and need to drive the relationship to ensure that the capacity requirements of the business are met, with profitable campaigns.

The responsibilities of the Client Development Manager include the formulation and delivery of the strategy of the Client, which includes creation and management of a business plan for the relevant Client (including profitability analysis and forecasting), as well as campaign planning (to the extent that it incorporates client requirements while achieving the Company business strategy).

Additionally, they are also responsible for the retention of all existing business year on year, on a profitable basis.

  • REQUIREMENTS:
  • Relevant tertiary qualification preferable
  • Senior Client Development/ Key Accounts experience
  • BPO experience as optional but not critical.

DUTIES:
The responsibilities of the Client Development Manager are not exhaustive and may change from time-to-time as decided by Management.

  • Act as the link between the Client and the Company.
  • Provide support to functional divisions in the business to ensure the smooth running of campaigns (including campaign management, IT, finance and the sales floor), and the Client.
  • Project manage campaigns in order to ensure that they come into the business as planned and deliver the required results from a client and the Company perspective.
  • Ensure internal SLA's are met regarding timings, profitability and capacity.
  • Responsible for campaign planning for relevant Clients.
  • Communication of campaign results and any changes in campaign status to the Client.
  • Responsible for guiding the Direct Marketing strategy of allocated Clients.
  • Brief Campaign Management staff to execute campaigns and ensure that this execution takes place.
  • Discuss with Clients and other sources the products to be sold and obtain relevant information from Clients and internal resources (such as product and company details, budget and marketing goals and marketing research).
  • Brief other specialists in the business, such as campaign management, on Client requirements in order to develop the details of a campaign.
  • Present draft campaign suggestions to Clients along with a summary of the expected revenue involved, and negotiate and arrange for modifications if required.
  • Supervise and coordinate the work of the relevant departments so that the campaign is developed as planned to meet deadlines and budget requirements.
  • Keep in contact with the Client throughout the campaign and deal with problems as they arise.
  • Guide the client with marketing strategies.
  • Together with the Client, develop (in advance) a yearly Marketing Plan, which supports the profit targets of the Company.
  • Provide indepth consultation to the Client eg Product development
  • Adherence to SLA's with Clients and other departments is paramount.
  • Other duties include but are not limited to:
  • Invoicing
  • Writing reports
  • Keeping records and financial detail; and
  • Providing uptodate feedback to the client
  • For more information please contact:
  • Luisa Da Silva

  • Client Service Consultant

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionDear Future, Client Service ConsultantAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions Manage existing clients and grow portfolio through making contact and generating...

  • Client Service Representative

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests. Achieve net profit growth for business Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions Manage existing clients and grow...

  • Junior Business Development Manager

    2 weeks ago

    Randburg, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time

    Junior Business Development Manager - Johannesburg NorthOur Client in the Automotive Industry is looking for a Junior Business Development Manager to join their team in the Johannesburg North, Gauteng AreaRequirements:High school diploma or GED equivalent must also be 18 years or older. A formal qualification in sales or business will be an added...

  • Application Development Manager

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Ltd Full time

    Description To manage and guide the Information Technology team by providing strategic solutions to effectively meet the business strategic objectives and goals Hello Future Application Development Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...

  • Clients Support Assistant

    2 weeks ago

    Randburg, Gauteng, South Africa CareerfinderZA Full time

    Key Performance Area: Answering incoming calls; taking messages and redirecting calls as required during office hours Daily line testing of all Assist lines and escalating if there are issues Assisting with real time case monitoring, queries, and validations Taking messages and sending it to the relevant team members Resolving of queries with the Assist...

  • Client Services Administrator

    2 weeks ago

    Randburg, Gauteng, South Africa KBC Health and Safety Full time

    Purpose of the position: To assist Client's in securing the correct KBC Training Course for their needs. Scheduling and Processing Booking Enquiries in advance to enable efficient management of Training Resources throughout the Company. To promote a positive image of KBC as the first point of client contactMain Responsibilities: Provide information to...

  • Client Liaison Officer

    2 weeks ago

    Randburg, Gauteng, South Africa Ampath Trust Full time

    Advert Reference:P12277 Client Liaison OfficerJob Title:Client Liaison OfficerClosing Date:2024/04/09Position Available From:Area:Olivedale Clinic RandburgActual Place Of Work:Olivedale Clinic RandburgPosition Type:Full-TimeWeekly Hours:45Time Conditions:5 day Work Week (South Africa)Purpose of Position:To provide fast and professional client services to...

  • Developer

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description Hello Future Java Developer Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Net Developer

    2 weeks ago

    Randburg, Gauteng, South Africa Edge Executive Search Full time

    We have an opportunity for a .Net Developer with one of our banking clients. Requirements: Must have +5 years of experience in .Net development Must have +5 years experience using .Net as a main programming language Must have Matric / Grade 12 Must have a tertiary qualification Banking / financial services experience (advantageous) Kindly forward...

  • Software Development Project Manager

    2 weeks ago

    Randburg, Gauteng, South Africa Jarrison Systems Full time

    Our growing software company, based in Randburg, is looking for an experienced, self-driven and motivated person, with excellent people and management skills, to manage the development cycle of our software products. He/She will work remotely with our development team, customers and suppliers to coordinate the delivery of projects. They will need to lead the...

  • Learning and Development Facilitator

    2 weeks ago

    Randburg, Gauteng, South Africa BluTrain Group Full time

    I-talk Financial Services based in Randburg is looking for an experience Learning and Development Facilitator to design, develop and facilitate learning interventions, utilising a variety of learning methodologies to build knowledge, skills and competencies that enhance individual performance and organisational wide competence at ITalk Holdings. This role...

  • Learning and Development Sales Consultant

    2 weeks ago

    Randburg, Gauteng, South Africa Kukhula Full time

    Job descriptionWe are a top training service provider, providing learning and development throughout the country. We are looking for a strong and confident sales consultant who is passionate about learning and development, energetic and eager to find new business and provide excellent service to clients. You will be responsible for helping Kukhula to...

  • Developer-4

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionHello future Java Developer,Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Learning and Development Sales Consultant

    2 weeks ago

    Randburg, Gauteng, South Africa Kukhula Full time

    Job descriptionWe are a top training service provider, providing learning and development throughout the country. We are looking for a strong and confident sales consultant who is passionate about learning and development, energetic and eager to find new business and provide excellent service to clients. You will be responsible for helping Kukhula to...

  • Developer-2

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionImplements a program of technology projects to ensure that program goals are accomplishedHello future Java Developer C2,Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our Core Banking Team, you will be...

  • Business Development specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Edge Executive Search Full time

    Job description Winning new business Assisting and advising associates and partners on the preparation of proposals, including project managing panel proposals and significant pitch processes for key clients and opportunities. Responsible for all pitches and proposals Ability to manage pitching projects till end Recording, reviewing and tracking of...

  • Senior BI Developer

    2 weeks ago

    Randburg, Gauteng, South Africa Energy at Work Projects Full time

    Senior BI DeveloperContractHybridHoughton, GautengJob Title: Senior BI DeveloperLocation: Houghton, GautengAbout Our Client: Our client is a premier leader in the insurance industry, dedicated to leveraging data-driven insights to drive their business forward. They are currently seeking an experienced and highly skilled Senior BI Developer to join their...

  • Developer-4

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. To produce logical and technical specifications from functional specifications and to write the code for medium to large applications. Hello future...

  • Developer-2

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. To produce logical and technical specifications from functional specifications and to write the code for medium to large applications. Hello future...

  • Siebel CRM Developer

    2 weeks ago

    Randburg, Gauteng, South Africa Samaha Consulting Full time

    Our client based in Sandton is looking for a Siebel CRM Developer to join their team on a contract basis.Education:Bachelor's degree in Computer Science, Information Technology, or related field. A Master's degree is a plus. Experience:Minimum of 5+ years of experience in Siebel CRM development and implementation.Proven experience with Siebel Tools, eScript,...