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Credit/collections Specialist
4 months ago
- Reqid:
14385BR
- Job Category:
Finance
To ensure the timeous collection of the company's debtor's book in order to maximize cash flow of the business, minimize the risk of bad debts and reduce the debtor's days to an acceptable level.
Key duties include:
- Daily collections of overdue accounts
- Allocating payments according to customer remittances
- Liaising with the sales and customer administrators team to resolve queries
- Monthly statements sent timeously to clients
- Copy invoices/credit notes and POD on request from clients
- Processing and generating monthly statements.
- Weekly meeting with credit manager
- Accurate record keeping on collections
- Monthly reporting of receivables.
- Investigating & resolving queries related to nonpayment of accounts.
- Preparing a list of provision for bad debts monthly
- Managing the blocking and releasing of customer accounts.
- Maintaining accurate and complete client information on oracle
- Ad Hoc assignments when required
KEY RESULT AREAS / ACCOUNTABILITIES
- Weekly Customer AR reporting to the business units
- Identify risk mitigation opportunities and develop/maintain portfolio reports that support this function
- Biweekly Global AR file
- Adhoc / project reportingSupport opportunities to invest in technology that can aid the credit department in cutting costs, accelerate decision making process, and/or improve the quality and consistency of credit decisions made. (qlik view)
- Customers
- Negotiate and influence people towards achieving a predetermined goal
- Collection AgenciesLawyers, insolvency trustee
- Liaise with global credit team on collections activities
- Provide guidance and escalation (where needed) on past due's / payment plans / writeoffs / bad debts etc.
- Mitigate risk exposure while maintaining customer relationships.
- Oversee the management of credit limits, account holds and security
- Global Credit Call create files and run call.
- Develop and implement policies and procedures that help to reduce the credit risk of the organization
CAPABILITY PROFILE
- A National 3 year Certificate in Credit Management
- At least 3 years' experience as a Credit Controller
- Excellent computer skills including integrated systems (preferably Oracle)
- An excellent customer service, both internally and externally, that ensures customer needs, queries and disputes are resolved efficiently, timeously and professionally
- Good communication skills particularly oral;
- Attention to detail;
- Excellent telephony etiquette.
- Strategic leadership
- Planning, organising, execution
- Strong Commercial Acumen
- Impeccable standards of ethics and integrity
- Team player
- Time management
- Problem solving
Auto req ID: 14385BR
Job Code:
Accountant/Financial Analyst 1.08.Professional
Function:
Finance
Region (Business Group): EMEA
Country:
South Africa
State/Province:
Gauteng
City:
Roodepoort