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Legal Recovery Specialist

5 months ago

Roodepoort, South Africa Fidelity Services Group Full time

**Legal Recovery Specialist**:
A position have become vacant for a Legal Recovery Specialist, based at the Helderkruin/Midrand office.

The main responsibility is to assist the Group Legal and Debtor Manager with recoveries of overdue accounts.

**Key responsibilities**:

- Assist with recovery process.
- Monitor Staff performance, continually seeking ways to improve team delivery for optimized financial benefit.
- Do weekly/monthly recovery reports.
- Liaise with Credit Controllers/Credit Managers/FM’s regarding recoveries.
- Investigate & resolve client queries that have a negative impact on payments;
- Assist to bring down company DSO’s;
- Establish goals and targets recoveries;
- Meeting with clients;
- Attend credit meetings;
- Delegate functions to staff to meet key productivity targets;
- Training of staff;
- Meet all deadlines set;
- Provide personal assistance to Group Legal and Debtor Manager on a day to day basis;
- Assist with implementation and ongoing support regarding new processes and procedures to enhance recovery process;
- Investigate and locate missing client or financial information that's essential for the recovery process.

**Qualifications, experience, and other competencies required**:

- Grade 12/Matric Certificate.
- Recovery/Legal diploma/degree will be advantageous.
- Experience with legal recovery process is essential.
- Must have at least 10 years management experience within a corporate credit/debit department.
- Above average computer literacy in SAP, MS Office suite.
- Corporate/Executive support, reporting and support and experience will be advantageous.
- Accounting experience.
- Valid and unendorsed motor vehicle driver’s license.
- Own vehicle and ability to travel, as and when required.
- Administration, interpersonal communication, and customer liaison skills are required.
- Clear criminal record and no pending cases.

Core Competencies:

- Excellent accounting skills.
- Strong communication skills both written and verbal of all information & platforms.
- Fantastic organisational skills, detail-oriented and structuring tasks;
- Ability to work independently or in a team and meet deadlines;
- High Confidentiality and Integrity;
- Analytical tinker with detailed research and co-ordination proficiencies;
- Ability and knowledge of databases and tracking systems and the implementation thereof;
- Ability to grasp client queries and to resolve it adequitly;
- Excellent Time Management, Processing Details, and Investigating Issues;
- Strong IT skills;
- Dealing with internal and External Stakeholders;
- Adjusting to change, creating Innovation, and evaluating problems;
- Giving support and Providing leadership
- Showing Resilience and Driving Success;
- Providing Leadership and Building Relationships.
- Multi-Tasking and delegations Capabilities.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._