Digital Academy Program Support Specialist – Training

2 weeks ago

Durban, KwaZulu-Natal, South Africa AECOM Full time
Job Description

Summary:

We have an exciting opportunity for an Enterprise Capabilities (EC) Digital Academy Program Support Specialist to support the development and expansion of our Digital Academy, a digital acceleration program, focused on upskilling resources on premier projects with the goal of optimizing design hours. You will play a critical role in helping individuals enhance their digital skills and knowledge as well as helping the company create solutions for capacity constraints, delivering unparalleled design quality, and implementing new ways of working as the industry evolves.

The Digital Academy framework is based on four pillars, Assessment, Curriculum, Subject Matter Expert (SME) Led Training and Delivery Platforms. The person in this role will be responsible for supporting the execution of this vision.

This position will offer flexibility for a hybrid work schedule, combination of office and remote work schedule and can be based in our Durban, South Africa or Bucharest, Romania office locations.

Key Roles & Responsibilities:

  • Work with stakeholders from around the globe to support and guide the administration and completion of assessment assignments.
  • Upload assessments assignments to assessment software, troubleshoot any issues, coordinate with appropriate resources to resolve, and ensure successful launch of assessment invites.
  • Provide access to assessments reporting to relevant stakeholders.
  • Ensure confidentiality and security of assessment data in compliance with company policies.
  • Support the team with the planning, organizing, and production of training materials.
  • Provide content management support, including creating, modifying, organizing, maintaining, and removing content to ensure content is up to date.
  • Stay apprised of new features/functionality in editing and training platforms to enhance efficiencies and bring new ideas to the team.
  • Assist in overall business-related activities and presentations.
  • Organize, process, and present information.
  • Analyze and interpret data to help improve processes and support team members and stakeholders.
Qualifications

Minimum Requirements:

  • Bachelor's Degree or equivalent combination of education and/or experience.
  • Basic technical skills desired, to troubleshoot, problems solve and improve processes, using various software systems.
  • Familiarity with software and tools used for content creation, editing, and uploading is beneficial.
  • Knowledge of multimedia design principles and video production/editing skills are beneficial.
  • Good communication skills.
  • Good organizational skills.

Preferred Experience:

  • Bachelor's degree in communications, marketing, training & development.

About Digital @ AECOM

As a member of the Global Enterprise Capabilities team, you will work with leaders from around the Globe region to engrain and define our digital services, to share best practices, to leverage global capabilities and to support North America opportunities and projects. While services and solution management will be set globally, they will be tailored for implementation within the regions, individual business line verticals, and for each client.

This role will work closely with regional and global digital leadership to build and expand the impact of our growing team of digital professionals in infrastructure markets.

What we offer:

  • Collaborative role within Enterprise Capabilities Digital
  • Interface and collaborate with various regions.
  • Opportunity to work with diverse teams from our offices around the globe.
  • Competitive compensation
  • Great team culture and learning opportunities.
Additional Information

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together – your growth and success are ours too.

About AECOM

AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together – your growth and success are ours too.

Join us, and you'll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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