Cloud Pbx Technical Support Desk

As a Service Desk Technician you will be responsible for but not limited to the following:Resolving 1st and 2nd line issues and queries. Answering and actioning customer requests. Troubleshooting equipment and services. Escalating faults to upstream providers and driving them to completion. Mikrotik router troubleshooting and operation. Customer connection...

IntroductionOur client who is a MSP based in Rivonia is looking for a Desktop Support Agent. The Desktop Support Agent will be responsible for technical implementation activities which include installations, O365 licencing/provisioning, and PBX licence/extension assignments and renewal of all client domains for clients as required. This to ensure that end...

The purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

About SEIDOR NetworksFounded in 1996, SEIDOR Networks is a Managed Services Provider (MSP) offering Cloud, Cybersecurity and Networking services.SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe.We employ ambitious, motivated people who have a desire to grow personally and professionally in a short...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

Cloud Support Engineer - Storage and Content DeliveryAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide...

Our American-based client is seeking highly experienced, I.T Cloud Support Technicians to join their remote development and support team. As part of this team, you will be providing Cloud Solution Systems and Support to an all-American client base in the medical sector.This role is an in office role. The role offers a competitive basic remuneration package....

Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective will be...

ShareTech SA is a leading telecommunications company that specialises in providing cutting-edge PBX) and internet solutions to businesses. Our mission is to deliver reliable and seamless communication services that empower our clients to stay connected and productive. As a Technician with a focus on PBX and internet installations and troubleshooting, you...

Our client is seeking a junior PABX Technician to join their dynamic team.The ideal candidate will be responsible for installing, servicing, and managingPBX systems, IP Phones, Access Points and networks across a variety of brands.This role requires someone who can work independently, manage their own schedule, and provide exceptional service to clients.Key...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage,...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.The National Service Desk Manager should have a solid technical background combined with customer...

We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction.KEY RESPONSIBILITIES: Provide...

SynopsisAre you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective...

Our client is seeking a junior PABX Technician to join their dynamic team. The ideal candidate will be responsible for installing, servicing, and managingPBX systems, IP Phones, Access Points and networks across a variety of brands. This role requires someone who can work independently, manage their own schedule, and provide exceptional service to...

Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem?Patient and friendly even with difficult customers? Able to share your advanced technical knowledge in the simple and understandable way?Then you are the perfect team member we are looking forIT Help Desk Technician responsibilities Perform troubleshooting...

a Giant in the banking sector is looking for a Cloud Engineer (Database Services) to join their team and work with cutting-edge technologies. To implement and maintain the company's private and hybrid cloud environments in alignment with their Cloud Strategy to optimize IT expenditure and drive efficiencies through automation.Essential Qualifications - NQF...

IntroductionOur client who is a MSP based in Rivonia is looking for a Product Deployment Agent. The Product Deployment Agent will be responsible for technical implementation activities which include installations, O365 licencing/provisioning, and PBX licence/extension assignments and renewal of all client domains for clients as required. This to ensure that...

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.Job Description - Technical Service SupportJob Title: Normet Africa-Technical Service SupportDepartment: ServiceReporting to:...