Internal Sales Assistant

2 weeks ago

Durban, KwaZulu-Natal, South Africa Epsidon Management & Marketing Consultancy Full time

JOB PROFILE

Job Title:
Internal Sales Assistant

Division Data Centre

Location La Lucia Ridge Office Estate, Umhlanga

Reports to Senior Account Manager

Direct Subordinates 0

Total Staff in Function 3

Working Relationships

Internal

  • Procurement
  • Sales Operations
  • Brand Operations
  • Account Managers
  • Systems Engineers / Presales
  • Marketing
  • Logistics

External

  • Vendor
  • Resellers
  • End Users
  • Vendor
Alliance Partners

Main Purpose of Position:

To maintain and continue the growth and development of First Distributions Sales and Account management.

Key Performance Areas:

KPA

PERFORMANCE STANDARDS

Sales and Account Management performance function.

Selling Hardware into the FD DC MSP Reseller Database; along with Dell CSG products and various other silos.

  • Assist and contribute to the External AM by driving revenue targets through targeted set of partners.
  • Business development and sales, Dell CSG and ISG partners.
  • Driving reseller business and marketing strategy to enable the expansion of the FD CSG portfolio within existing and new targeted accounts.
  • Understand reseller strategy, programs and complete portfolio of products
  • Sales Certifications to be current on all brands and maintained.
  • Biweekly Business Review Session with AM, Brand and Presales (FD).
  • Weekly Pipeline Status of projected deals and probability of deal status. Report opportunity details to Sales manager on a regular basis (biweekly) showing deal progression and pipeline creation using Customer Relationship Management system. Discuss KPI and Target tracking weekly.
  • Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meeting with Sales manager.
  • Engage and communicate Brand updates to Resellers
  • Attend biweekly Brand Discussions, planning, pipeline and update sessions with Brand team
  • Build and manage relationship with Key Resellers and FD Brand and Presales teams
  • Attend Vendor Conferences.
  • Demonstrate sales growth.
  • Ensure that sales targets are achieved and report any deviations with detailed reasoning.

Marketing Management

  • Encourage reseller awareness and attendance of all FD events and initiatives.

People Management

  • Managing resellers expectations by engaging with, operations, Brand and Presales teams to support all Reseller requests
  • Attend training provided by Vendors to become totally selfsufficient in the sales of products

COMPETENCIES:

Knowledge - You must know:

Skills - You must be able to perform:

Attributes - You must in a way that will drive successful performance which is supported by the
Company's values.

  • Knowledge of relevant brand products and process.
  • Knowledge of vendor structure to have the correct point of contact.
  • Knowledge of information management industry in East Africa
  • Knowledge of IT Industry.
  • Knowledge Of the Cloud Vendors and Process
  • Knowledge of Cloud Sales and Services
  • Previous reseller or endcustomer relationships
  • Proven target achieved track record
  • Knowledge of relevant brand process
  • Knowledge of vendor structure in order to have the correct point of contact
  • Excel Intermediate
  • Demonstrated accuracy and attention to detail with numbers
  • Demonstrated confidentiality.
  • Ability to deliver on service level agreements.
  • Demonstrated ability towards business intelligence.
  • Emotional Intelligence.
  • Adhere to all policies and procedures that are implemented by the Company.
  • Strong Self Motivational and Empowerment skills.
  • Strong Communication Skills.
  • Strong Relationship and Self-Management Skills.
  • Takes Initiative.
  • Works well with all kinds of people.
  • Remains calm under pressure.


 Trust
  • It is the starting point of being able to work together. When we trust, we feel safe.


 Attitude
  • Professionalism and positivity are the demonstrated attitude with internal and external stakeholders.


 Respect

 Respectis not only a promise, but it is supported by actions.

  • Passion
  • Passion
is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves.

  • Accountability
  • Accountability
allows us to learn. Be accountable for the consequences of your actions.

  • Integrity
  • Be honest and truthful in your dealings with peers, customers, and vendors.
  • Teamwork
  • Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own workrelated goals.


 Enjoyment
  • Be happy at work and love what you do. This is an overall productivity booster and enhances performance.

Internal training associated with competencies:

  • Adhere to and complete the Company Learning Map issued during the first week of employment to meet the expectation

Minimum Experience:

  • 13 years of Sales

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