Internal Sales

2 weeks ago

Durban, KwaZulu-Natal, South Africa Unique Personnel Full time

Job Number

  • 68695

Job Type

  • Permanent

Job Title

  • Internal Sales

Computer Skills

  • Microsoft

Industry

  • Manufacturing

City
- eThekwini (Durban)

Province

  • Kwazulu Natal

Job Overview

  • Internal sales is the first line of contact for any customer wanting to buy from company, andfurther be responsible to build and maintain solid relationships between his or her allocated
- customers and company.

Minimum Requirements

  • Matric
  • A qualification in marketing and / or sales management will be advantageous
  • 23 years of relevant experience in an office environment
  • Must speak English and Afrikaans
  • Proficient in Microsoft Office
  • Strong phone skills
  • Demonstrated ability to read, write, and speak English
  • Comfortable multitasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Punctual with strong attendance history
  • Strong communication skills
  • Being handson

Key Tasks and Responsibilities

  • Assists clients with their required quotes and orders
  • Sources for new clients and continues to assist existing clients
  • Receiving training on the drawing system 'Made to Measure'
  • She has a basic understanding of reading drawings and is efficient in entering
- orders/quotes and communicating with clients about the progress and delivery of their orders

  • Develop meaningful relationship with customers to encourage trust and loyalty.
  • Participate in lead generation strategies such as cold calling to identify business
- prospects.

  • Mediate conflict in situations where customers are disgruntled or unhappy with
- service/quality/price/product, re-establish credibility and maintain business

  • Maintain a log of customers that have been contacted, outcome of the interaction and issues that need to be flagged of follow up.
  • Proactive follow up with clients, get feedback.
  • Collaborate with other departments to identify improvements to product offerings.
  • Encourage team members to be productive, good attitude, and positive demeanor to
- create a great environment.

  • Up hold standards of self motivation, time management, and productivity.
  • Ensure work place is clean organized and professional.
  • Assisting and helping designated Key accounts manager with all queries and admin.
  • Facilitate the entire sale process from initiation of original call through to delivery through to payment.
  • Liaise with operations and dispatch to ensure orders delivered timeously.
  • Meet sales and target goals
  • Provide reports on internal sales activity monthly basis.
  • Understand and operate glass pro efficiently
  • Input works orders, correctly, timeously and quote within 24 hours
  • Evaluating, adjusting, and managing internal sales pipeline.
  • Staying up to date on industry trends of our target market.
    Inherent Requirements
  • Matric
  • A qualification in marketing and / or sales management will be advantageous
  • 23 years of relevant experience in an office environment
  • Must speak English and Afrikaans
  • Proficient in Microsoft Office
  • Strong phone skills
  • Demonstrated ability to read, write, and speak English
  • Comfortable multitasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Punctual with strong attendance history
  • Strong communication skills
  • Being handson

What Qualification

  • Grade 12

Minimum Qualification

  • Matric

Status

  • Available

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