Fixed Term Contract Automotive Senior Operations

2 weeks ago


Kempton Park, Gauteng, South Africa RAKKGALAKANE RECRUITMENT Full time

Matric (essential):

-
Supply Chain & Logistics Diploma/Degree or Industrial Engineering Diploma/Degree or relevant experience in the industry (advantageous):


  • Problem Solving:Must have good problem-solving skills.
-
Supervisory Management: Experience in supervising or leading a team including performance management, absence management, identifying development requirements, ensuring accountability and ownership
-
Communication: Must be able to communicate effectively (written and verbal) in English to superiors and subordinates.
-
Compliance: Exposure to compliance management
-
Commercial: Experience in managing service delivery to client as per SLA,

  • A sound understanding of KPI's, as well as compliance thereof
-
Must be able to work extended hours including weekends:

-
Must have reliable transport:

  • Must be able to work independently
  • Must have a high attention to detail
  • Must be an organized individual who is results driven
  • Must be able to work effectively with supportive structures (IR, Compliance, QSHE, HR etc)
  • Must be motivated

Duties and Responsibilities

Operations:

  • Accountability and leadership on their area of responsibility.
  • Meeting of all relevant customer SLAs & KPI's.
  • Ensure implementation and daily adherence to all elements of the company Policies and Procedures, QSHE and Legislation, including the following: Guidelines, Work Instructions, Maintenance Schedules and site Safety Authority requirements.
  • Actively managing daily operational performance to consistently achieve performance metric targets.
  • Delivering on client and internal continuous improvement requirements and driving a Lean culture.
  • Ensure communication forums are attended & held to ensure the effective flow of information.
  • Address service delivery failures timeously and close the accountability loop by conducting relevant investigations and ensuring accountability and preventative measures are implemented
  • Ensure required operational readiness for various projects as communicated ie: including Launch activities, additional scope etc
-
Client Relationships:

  • Ensuring client's needs and expectations are consistently met within scope of the SLA.
  • Assist in achieving and explaining monthly KPI dashboard results and reporting, root cause analysis and corrective action implementation and tracking

OTHER DUTIES

  • Any other functions which the Operations Manager/ Branch Manager/ Business Area Manager/ Operations Director may require in terms of your area and scope of responsibility

SUPERVISORY RESPONSIBILITIES

People Management:

  • Firm and consistent approach to ongoing performance measurements and management of team.
  • Firm and consistent management of team in line with company Values, Policies and Procedures, NBCRFLI Main
  • Agreement, BCEA and LRA.
  • Ensure effective resourcing in all departments to deliver the expected services.
  • Resolution of all IR issues in conjunction with HRM & IR Specialist timeously.
  • Coaching and mentoring of team.
  • IDP and succession plans in place for all critical roles
  • Drive training interventions to close skills gaps in operations
  • Develop and motivate direct team members.
  • Ensure direct reports have a job description and understand what is expected from them
  • Ensure headcount and resources are in line with budget/approved headcount
  • Ensure all employee payroll and timekeeping information is actioned timeously for area of responsibility
  • Ensure relevant information & communication is cascaded to subordinates
  • Ensure direct reports are accountable for their outputs

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