M-KOPA Team Coach

PayJoy Team Coach 4 Month Contract based in RandburgShift environment Monday to SundayÂ09:00 am - 18:00 pm / 09:00am - 19:00 pmÂOVERALL PURPOSE OF JOB:The position of the Customer Service Team leader is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service...

Contact Centre Team CoachBased in RandburgFixed term contractThe role of the Team Coach is to lead an inbound customer services team, ensuring quality service delivery aligned with Altron People Solutions' objectives. The Team Coach collaborates with all Contact Centre teams to consistently enhance the Customer Experience.Main Responsibilities:Lead and...

Contact Centre Team CoachBased in Randburg Fixed term contractThe position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within all teams of the Contact Centre to...

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those to plans to the upper management. Developing objectives for the call center's...

Listing reference: track_001196Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentEE position:YesIntroduction:The primary objective for appointing a Skills Coach in the Contact Centre includes providing, monitoring, evaluating and recording effective training activities. To design...

This role is a full time position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management.Overview and Requirements:2 to 3 years Team Leader / Customer Service experience in a Call CentreExperience...

This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management.Overview and Requirements: 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience...

KEY RESPONSIBILITIES Utilize a variety of online tools to source and maintain highdemand professionals Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Managing hiring processes via electronic Applicant Tracking Systems. Preparing hiring forecasts as...

Job descriptionMain Job Function: Coach the team in order to achieve sales targets. Coach the team in order to ensure the quality of sales meets the appropriate Standard Monitoring attendance and punctuality daily Ensure that all staff adhere to the weekly performance targets. Conduct regular review of all Call Centre Agents performance and ensure...

JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...

JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...

Description To provide expert advice and support in practice formulation and associated best practice improvements Responsible for leading and developing a team of technical resources that provide operational project and technical support Hello future Infrastructure Team Lead (DevOps), Welcome to FNB, the home of the #changeables. We design for the...

Present, promote and sell products/services using solid arguments to existing and prospective customers. Perform costbenefit and needs analysis of existing/potential customers to meet their needs. Establish, develop, and maintain positive business and customer relationships. Reach out to customer leads through cold calling. Expedite the resolution of...

Team LeaderRandburgSeasonal USA Campaign – Night Shift Main purpose of the job:We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required manage a team in assisting clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America's...

PURPOSESupport the customer service department of client and/or clients by, amongst others, receiving, managing, and distributing queries to the correct recipient.KEY RESPONSIBILITIES Receiving, managing, and distributing the correspondence and communications received from clients. All administrative and data capturing tasks relating to the above....

PURPOSERetain existing business for the Company's clients by contacting their clients to offer them alternatives products & payment arrangements that may suit their needs better.KEY RESPONSIBILITIES Making professional retention calls to existing clients. Establishing what issues, the client is experiencing and whether and what alternative arrangements can...

Detail:Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents.Qualifications, Experience and Skills: Grade 12 and further studies in Management and Contact Centre Minimum of 4 years Contact Centre Team Leader experience in Customer...

Job DescriptionHello Future Systems Administrator (Control-M)Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...

Job PurposeResponsible for the day-to-day planning, operating, managing and supporting of the Customer Service Representatives, ensures that all objectives and targets are met efficiently and effectively, and serves as an expert in handling complex ueries. The Team Leader is expected to continuously improve customer satisfaction levels, maintain service...

JOB PURPOSE To lead, develop and coach a team of Customer Care Agents by driving the daily production and achievement of set targets and SLAs; and providing accurate daily reporting on individual and team performance. To conduct thorough investigation of all Debtor's complaints and queries in accordance with the company's policies and procedures, ensuring a...