Floor Guide
2 weeks ago
The Two Oceans Aquarium is looking to employ an enthusiastic, well-spoken floor guide to interact and engage with the Aquarium's visitors, providing excellent service and enhancing the customer experience.
Assist with the day-to-day operations on the floorDeliver presentations and tours in an interesting and enthusiastic manner
Sharing accurate information with all Aquarium visitors including school groups
Interacting with divers, curatorial staff members and volunteers both front and back of house
Remain up to date with daily schedules, animal status and general Aquarium information
Interpret exhibits
Requirements:
Grade 12/national senior certificate is essential with life sciences
A tertiary qualification in oceanography or zoology
Previous experience dealing with visitors in a hospitality, tourism environment with exposure to eco-tourism attractions preferred
Proficiency in spoken English is essential and an ability to converse in any other national language, especially Afrikaans would be advantageous
Confident in delivering presentations to small and large groups alike, interacting with an approachable, creative and enthusiastic nature
The ability to work unsupervised as a team player and as a pro-active individual
Fully flexible, all year round for weekdays, weekends and holidays
First Aid training desirable
Starting date: 1 June 2023 or sooner
Salary:
To be discussed at interview
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