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Receptionist

4 months ago

Cape Town, Western Cape, South Africa Aramex Full time
Select how often (in days) to receive an alert:
Answering all incoming calls within three rings. Reporting of telephone system faults to the relevant supplier. Printing of daily reports from the telephone management system. Sorting of Company mail to the correct person\department. Compiling the company mailbag. Welcoming and announcing visitors to the correct person. Distribution of messages to the correct person within the performance standard time. Filing of reception documents. Liaising with callers in a professional, courteous, and respectful manner. Updating the extension lists and distribution to all staff. Allocating and programming of persons to extension numbers. CPT Email collections. Checking up on CPT collections every morning (if they were completed). Booking of cash collections. Escalate service failures to CRM. Courtesy calls to customers – Late Freight and /or customer update. Assisting commercial staff with client follow ups/ client queries. Assist Walk in clients / Announce appointments. Manage Bidvest Cleaning team. Administration duties
  • Cost effective quotation requests from all service providers for all Depts dependent on requirement Bidvest Facility Management
  • Liaise with Bidvest and service providers with regards to quotations /Annual/Quarterly services ensured (Pest control /Fire systems /Hygiene etc.)
Assist with creating PR`s on Ariba system for Branch and often certain Dept.'s. Grocery /Cleaning stock control and purchasing. Liaise and ensure services rendered by service providers / appointments booked. 2-3 years working experience as receptionist. Minimum requirement is a Matric (Grade 12) Strong communication skills – Excellent command of the English language Customer Centric Personality Skills Customer Focus Problem solving Multi-tasking Communication (Verbal) Planning & Organising Teamwork Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers.

Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA.

We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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