Senior Manager: Specialist Channels

2 weeks ago


Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

Role Purpose


To maximize revenue opportunities through establishing, developing and maintaining long-term relationships with strategic customers as well as defining and executing sales strategies that focus on increased sales and profitability.

Managing strategic accounts and delivering profitable, long-term revenue from nominated accounts. Ensuring delivery of annual revenue targets through delivery of information, communication and technology solutions. Establishing appropriate relationships with customers and leverages those relationships to achieve financial targets. Work collaboratively to set up service relationship for nominated accounts.

Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility retain and grow these accounts.


Role Description
Deliver robust account plans to achieve sales objectives. Implement commercial strategies and then execute in line with company policies. Generate and maintain opportunity pipeline and credible business revenue forecasts order to meet sales targets.

Present Liquid Telecoms services and offerings to assigned/new customers while leading account planning cycles and ensuring that the customers' needs, and expectations are met.

Proactively assess, clarify and validate customer requirements on an on-going basis. Implement a detailed sales strategy for all strategic accounts. Track and record sales activities on all accounts on SFDC.Collaborating very closely with teams from other departments within Liquid. Partner with internal cross functional teams to understand customer goals and key performance metrics. Understand clients' business and generate new ideas to improve the customers' business.

Build trust, credibility, and client referrals. Maintain or improve account profitability by customizing solutions as per customer requirements.

Oversee the execution of the complete sales process for all customers, including customer request handling, customer information gathering, finalisation of product specification and selection and SLA negotiation and finalisation.

Ensure all after-sale customer queries or issues that come through sales department are properly handed over to customer care.

Ensure all support departments are adequately briefed on customer details, to enable delivery of the order and adequate after sales customer support.

Conduct business professionally and ethically by adhering to all company policies, procedures and business ethics codes.

Resolve any issues and problems of Liquid customers and act as an interface between Liquid customer and the internal teams.

Identify and establish relationships in new and existing geography and segments. Provide pre-sales and after-sales assistance in bid/tender processes. Manage customer relationships with allocated and new clients. Deliver presentations and propose consultation-based solutions.

Related University degree:
Essential

8 years sales experience: Essential

Business Acumen:
Essential

Proficient in MS Office:
Essential

  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The role currently is responsible for 2 platforms within Digital Channels. Firstly, the individual will own the technical responsibility of the ConnectU platform for Vodacom. The incumbent will work closely with the commercial owners of the business strategy (viz. Segment Marketing & CVM) to translate and deliver the technical aspects of the...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Vodacom is on a journey to become the South Africa's leading technology company, moving from a handset retailer & network provider into a truly digital business.We will achieve this and deliver on our brand purpose by providing the best voice and data experience in the industry. Central to our aspirations will be the ability to offer an...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist Solutions Architecture provides thought leadership for client solutions within specified Industry Vertical/s.The Senior Specialist Solutions Architecture meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist: VBCVM Intelligent Selling Capability provides strategic business analysis outputs to VBCVM key stakeholders and directly to the Intelligent Selling Capability Squad.The Senior Specialist: VBCVM Intelligent Selling Capability maximizes the effectiveness of the Product Owner and CVM Leaders by supporting the creation of user...


  • Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:The Senior Specialist: Internal Audit, Tech is responsible for executing Technology and integrated audits and ad hoc management requests across the Vodacom Group footprint in support of...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Your responsibilities will include:CEX DesignDesign and utilise blueprinting as an approach to visualising experiences that are omni-channel, involve multiple touchpoints, or require a cross functional effort and coordination of multiple departments.Analysis of process and services to reduce redundancies, improve the employee/customer...

  • Senior Specialist

    1 month ago


    Midrand, Gauteng, South Africa Vodafone Full time

    Number 1 Top Employer in South Africa Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Part of the commercial playbook pricing governance is crucial for market competitiveness. As a Pricing Senior Specialist, responsibilities include analyzing market trends, competition, and customer behavior for effective pricing strategies....

  • Senior Specialist

    2 weeks ago


    Midrand, Gauteng, South Africa Vodafone Full time

    Number 1 Top Employer in South Africa Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Part of the commercial playbook pricing governance is crucial for market competitiveness. As a Pricing Senior Specialist, responsibilities include analyzing market trends, competition, and customer behavior for effective pricing strategies....

  • Senior Specialist

    4 weeks ago


    Midrand, Gauteng, South Africa Vodafone Full time

    Number 1 Top Employer in South Africa Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Part of the commercial playbook pricing governance is crucial for market competitiveness. As a Pricing Senior Specialist, responsibilities include analyzing market trends, competition, and customer behavior for effective pricing strategies....


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role Purpose:The role of the Specialist: WFM is to ensure optimal staffing for the purpose of achieving specific service level targets whilst containing costs in support of the commercial operations strategy. This pivotal role will be responsible for the development of accurate contact volume forecasting and staff modelling to project adequate resource needs...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To manage, maintain and provide strategic and technical direction to Retail Billing Operations and ensure that the strategic initiatives are developed, implemented, and operate as expected.Ensure valid, complete, timeous, and accurate billing of customers.Ensure that functionality developed and deployed fulfils the business requirement, is...


  • Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to growing talent,we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the...


  • Midrand, Gauteng, South Africa Nexio Full time

    ROLE PURPOSEAs part of the Customer-facing Nexio SOC team, the Senior Specialist: Cybersecurity Infrastructure Support will identify, analyze and react to security incidents, events, and threats using a reliable set of operating processes and SIEM technologies such as Azure Sentinel, or QRadar, or ArcSight The Senior Specialist:Cybersecurity Infrastructure...


  • Midrand, Gauteng, South Africa DSM Full time

    Job title – Senior Quality Specialist Location – Midrand, South Africa Job model – On Site/Hybrid DSM-Firmenich are recruiting a Senior Quality Specialist who is responsible for independently supporting the site team to achieve quality performance and compliance within a key strategic site within dsm-firmenich. At dsm-firmenich, being a...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist: Internal Audit, Tech is responsible for executing Technology and Integrated audits and ad hoc management requests across the Vodacom Group footprint in support of strengthening the control environment. The audit work must be performed in line with the Vodacom Internal Audit methodology and professional standards. Following...


  • Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to growing talent,we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: To manage, maintain, and provide strategic and technical direction on compensation, ensuring that the strategic initiatives are developed, implemented, and operated as expected. Ensure valid,...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role Purpose:The United Nation's (UN) Sustainable Development Goals (SDGs) and the African Union (AU) both acknowledge that Africa's drivers of economic growth and long-term sustainability for emerging markets are dependent on the potential to effectively develop the Small-and-medium size enterprises (SMEs) business model. Furthermore, the AU's African...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The purpose of this role is to support the execution of Vodacom's ESG framework with a focus on the digital society and inclusion for all-purpose pillars; and social impact-related responsible business practices across Vodacom and its subsidiaries ('Vodacom'); as well as to provide expert advice at senior levels (Group and subsidiaries) on such...


  • Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To develop and implement an end to end loyalty program across all Vodacom Business segments to drive decreased churn, longer tenure and higher NPS through building emotional engagement.Your responsibilities will include:Design and Manage the Vodacom Business Loyalty ProgrammeDesign VB Loyalty programme aligned to VB key focus areasAssist with...


  • Midrand, Gauteng, South Africa Kontak Recruitment SA Full time

    Midrand, Gauteng - SalesSenior Internal Sales Specialist (JB3811)Halfway House, MidrandR R20 000 CTC per month3-month contractExperienced and technically minded Internal Sales Specialist required to join this dynamic company that specialises in integrated Network Connectivity Solutions, covering Information Technology and Audio-Visual solutions.Minimum...