Relationship Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Sanlam Full time

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

The relationship manager will be responsible for promoting new and maintaining existing business by serving as a proactive relationship manager for assigned portfolios Coordinates marketing, sales and support services for assigned accounts to enhance existing relationships and develop new ones. The relationship manager should further insure successful implementation and management of short-term initiatives. This job is focused on the retention and profitable growth of allocated broker portfolios through developing and management of strong relationships with intermediaries and internal business partners.

What will make you successful in this role?


• To develop and coordinate broker relationships at a strategic and operational level, with a focus on efficiency, growth and profitability, in line with broker and Santam objectives. Strategies to achieve this will differ according to segmentation / portfolio

• To manage a portfolio of business through analysis, interpretation and decision making, while building effective relationships with business partners, both internally and externally

• To ensure successful implementation of the black intermediary development Initiative and identify, develop, support and grow the number of black brokers

• Good interpersonal skills are essential for the success of the position

Qualifications and Skills


• Completed GR12

• B Comm/Similar or Short-term insurance related qualification or COP certification

• FAIS credits (commercial and personal lines)

• RE 5 certification

• Valid driver's license

• At least 5 years personal lines and commercial experience in an operational environment

• Experience in maintaining and growing a profitable portfolio of commercial and personal insurance

• Experience in dealing with Binder and Outsource agreements

• Knowledge of Policy Centre and Mainframe Commercial product

• People management experience advantageous

Knowledge and Skills


• Knowledge of Policy Centre and Mainframe Commercial product

• Knowledge and experience of Santam internal processes will be beneficial

• Knowledge and experience of QlikView, Policy Centre and Mainframe

• Knowledge and experience of the Santam / Sanlam synergies will be beneficial

• Fluent in English and Afrikaans Language

• Good communication skills (verbal and written)

• In-depth knowledge of financial analysis processes and statistics

• Technical product knowledge of short- term insurance

• Technical underwriting knowledge

• Excellent inter-personal and problem-solving skills

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.


  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Santam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa.We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centred on...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Who We Are?Santam is the leading company in the insurance industry in Southern Africa. We are a large and diverse company based in South Africa, rapidly expanding into emerging markets in Africa and Asia, driven by our commitment to delivering Insurance Good and Proper to our clients.What You Will Do?We are looking for a Relationship Manager to join Santam...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Sanlam Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa.We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centred on...

  • Marketing Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Mustard Seed Relationship Marketing Full time

    Job descriptionWe are an advertising agency, specialising in the marketing of shopping centres, seeking a well rounded marketing manager.The person will represent the agency on-site at a shopping centre in Phoenix, Durban, KZN. The person will be responsible for the execution of above-the-line and below-the-line campaigns for an upmarket shopping mall. They...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

  • Relationship Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Bidvest Bank Limited Full time

    Primary Purpose To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base.To develop and...

  • Manager, Relationship

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Standard Bank Group Full time

    Job DescriptionTo manage an assigned portfolio of high net worth client accounts characterised by complex transactions, by leveraging specialist expertise to provide advice and relationship support ensuring optimal service, while integrating all Standard Bank products, services and resources, to ensure that their needs are met, thereby achieving the defined...

  • Manager, Relationship

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Standard Bank Group Full time

    Job Description To manage an assigned portfolio of high net worth client accounts characterised by complex transactions, by leveraging specialist expertise to provide advice and relationship support ensuring optimal service, while integrating all Standard Bank products, services and resources, to ensure that their needs are met, thereby achieving the...


  • Durban, KwaZulu-Natal, South Africa FirstRand Full time

    Job DescriptionTo strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be...

  • Relationship Analyst

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa FirstRand Full time

    Job DescriptionTo support the Business Relationship Manager by analysing credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship Year on year revenue growth versus...


  • Durban, KwaZulu-Natal, South Africa FirstRand Full time

    About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: Responsible for management of their function, devising implementing and providing input into the customer relationship management strategy.Strategically and...


  • Durban, KwaZulu-Natal, South Africa FX Paymaster Full time

    Job Title: Sales Relationship Manager - Corporate ClientsLocation: Hyde Park, JohannesburgAbout Us: FX Paymaster is a leading foreign exchange intermediary based in South Africa, specialising in providing efficient and cost-effective international payment solutions to businesses. We pride ourselves on offering transparent services, competitive exchange rates...

  • Marketing Coordinator

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Mustard Seed Relationship Marketing Full time

    We are a marketing agency that focuses on promoting shopping centers and we are currently looking for a marketing coordinator with experience in this field.The selected individual will act as the agency's representative at a shopping center located in Durban, KZN.Key responsibilities will include managing both above-the-line and below-the-line campaigns, as...


  • Durban, KwaZulu-Natal, South Africa Nedbank Full time

    Job Req Closing Date- Sales And Services Career Stream Client Service Location SandtonJob Purpose We are looking for a- Relationship Manager: Card Acquiring to acquire and deliver payment solutions to the high value client segment by providing great client experiences and understanding client business needs and to ensure that all point of sale devices are...


  • Durban, KwaZulu-Natal, South Africa Discovery Ltd. Full time

    Business Unit:Discovery HealthFunction:Client ServiceDate:3 Jul 2023Client Relationship Manager - ClinicalKey Purpose-Key Outputs The successful applicant will be responsible for but not limited to the following job functions:Keep accurate and comprehensive stats (daily, weekly and monthly) for trending and analysis Build and establish relationships at all...


  • Durban, KwaZulu-Natal, South Africa Entecom KZN Full time

    This is a 5-hour work day position. With 4 hours required in the morning, worked from either home or office and 1 hour in the afternoon, worked from home. Our company is a training and consultancy business in the food industry.You will be responsible for establishing and maintaining strong customer relationships,meeting sales targets, and contributing to the...


  • Durban, KwaZulu-Natal, South Africa Candidate Connect Full time

    Great opportunity to join an Asset Manager in Durban as a Client Relationship Consultant.This is an EE designated opportunity.As part of the Client Relationship team, some responsibilities include:Provide support and assistance with all products, services and processes Relay feedback received from clients and the marketplace. Resolve queries from financial...