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Business Relationship Manager

4 months ago

Durban, KwaZulu-Natal, South Africa FirstRand Full time
Job Description

To strategically and operationally manage and grow a portfolio of high revenue generating clients.

These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.

Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

Hello Future Business Relationship Manager

Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

  • Strategically and operationally manage and grow a portfolio of high revenue generating clients.

    These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.

    Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition
  • Enhance business performance and profitability
  • Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives
  • Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base
  • Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals
  • Define a sales strategy and delivery plans in support of the strategic business objectives
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes
  • Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence
  • FAIS Compliant (RE5)
  • Relevant Business Degree (Financial)
years Credit and - 5 years Relationship Management and Product Knowledge experience

  • Agric qualification or exposure will be an advantange
  • Person must not be an unrehabilitated insolvent

You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We can be a match if you are:

  • Analytical
  • Financial acumen
  • Attention to detail
  • Technology savvy
  • Ability to deal with customers (problem solving/ customer service)
  • Ability to interpret financial statements
  • Relationship management
  • Ability to network and build lead flow
Job Details

Application Closing Date

11/05/24