Customer Relationship Management Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa Entecom KZN Full time
This is a 5-hour work day position.

With 4 hours required in the morning, worked from either home or office and 1 hour in the afternoon, worked from home.

Our company is a training and consultancy business in the food industry.

You will be responsible for establishing and maintaining strong customer relationships,
meeting sales targets, and contributing to the growth of the business.

  • Sales Target Achievement: Meet sales targets and quotas to drive revenue growth.
clients and nurture leads.

  • Client Communication: Maintain effective communication with clients to understand
their needs, provide information, and build strong relationships.

  • Quoting: Prepare accurate and competitive quotes for potential clients.
  • CRM Management: Utilize CRM software to efficiently manage customer data, track
interactions, and streamline sales processes.

  • Sales Performance Analysis: Monitor and report on sales performance, activities,
and market trends to make data-driven decisions.

  • Industry Research: Stay updated on industry trends and competitor activities to
identify opportunities and stay ahead in the market.

  • Meeting Coordination: Arrange client meetings on behalf of the business owner,
ensuring seamless scheduling and logistics.

  • Consultant Support: Ensure consultants; schedules are optimized and fully booked
for maximum productivity.

  • Provide support to the business owner
  • Be adaptable and ready to take on various roles and responsibilities

Job Type:
Part-time

Salary:
R8 000,00 - R18 000,00 per month

Expected hours: 25 per week

Experience:

  • Sales: 3 years (required)

License/Certification:

  • Drivers license (required)

Ability to Relocate:

  • Durban, KwaZulu-Natal: Relocate before starting work (required)
Application Deadline: 2024/03/15

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