Monitoring Control Centre Operator X4

Listing reference: track_001093Listing status: OnlinePosition summary:Industry:Telecommunication ServicesJob category:Telecommunication and Mobile SystemsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a talented and experienced Operator: National Emergency Control Centre to...

Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryExecute &...

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:1. Staff Management**: Lead, direct & monitor staff Ensure that there are sufficient staff quantities present to perform required duties within stipulated budget. Train and evaluate others Adhere to performance review schedule2. Stock Control**: Monitoring and controlling stock, ensuring...

Job descriptionSpecific Duties to Be Performed:Monitor CCTV operational processes.Monitor all cameras in Control Room.Monitor and observe staff movement and procedural compliance.Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming the JD and monitoring requirements of each camera.Investigate incidents via...

RESPONSIBILITIES: The Trainer will be responsible to schedule and conduct internal training programs, on system usage and policy & procedure to ensure operational efficiency within the Call centre; Ensure all training is conducted in due time to equip new staff to commence with go live / working; Observing the daily operations of call centre employees and...

Job DescriptionTo lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfactionResponsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationshipMust be knowledgeable on all aspects of the company products, processes and...

Our client has an opportunity available for a Data Centre Technician based in Randburg.Requirements:Qualification or related qualification in Facilities Management, Property Management, Project Management or Operations Management.Matric certificate.Valid South African driver's license.3 years relevant experience in Hospitality, Customer Facing Service and...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centreRole PurposeTo manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

The Contact Centre Manager is responsible to ensure a one-stop service for assigned clients and allocated Learners and to enhance the overall experience of the customer.The Contact Centre Manager is responsible for establishing strong business relationships within Isonxperiences functions and to improve customer service to achieve the business objectives of...

Minimum Requirements:Bachelor's degree or Equivalent IT Qualification or Diploma.Experience and product specific training as it relates to the role and technologies in use:ITIL, CobITMinimum 5 years of experience with Computer hardware and Data Centres.2 years of experience managing people in a technical environment.2 years experience in participating in...

Closing Date2023/03/0- Reference NumberSHO Job TitleCall Centre Supervisor Job TypePermanent Location CountrySouth Africa Location ProvinceGauteng Location Town or CityRandburg - Computicket House Purpose of the Job To support and coordinate the functions of the business from call centre perspective. All aspects of overseeing Call Centre Agents. Management...

RESPONSIBILITIES & DUTIES The responsibility of the Call Centre Sales Head is not exhaustive and may change from time to time as decided by Management. Strategic Develop and Manage Sales Strategy Develop the Sales Strategy with the Group CEO to fit the Strategy of the Business as relevant; Implement and ensure compliance with the Strategy while...

Main purpose / objective of the positionThis role forms a critical part of the day to day functioning of a Centre; The connection and relationship between this role and the team leader are an important part of the successful management of a Centre; The implementation of tasks and understanding of this role will be critical and would include, fully...

Experience required is minimum of 1 year plus experience in call centre environment (advantageous experience within international call centre)Matric is not negotiableExcellent command of the English language as you will be dealing with American clientsSalary: R36 p/h (nightshift allowance of R500 will be included if you work nightshift)Operational Hours:...

Basic requirements and experience: Matric Completed RE5 (added advantage) Full FAIS Accreditation Must come from an Insurance background Must have Banking experience (ABSA, FNB, Standard Bank) Must have Outbound and Predictive Dialer experience 3+5 Years' Call Centre Management ExperienceKnowledge and Skills Experience in planning and implementing sales...

We are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales.Required Minimum Education / Training Relevant degree (essential) RE5 (Added advantage)Required...

Job DescriptionHello Future Security Operations Center Analyst (SOC Analyst)Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable...

Job DescriptionTo actively contribute to the achievement of key business objectives through effectively managing of all operational aspects within a Division Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency Achievement of net...

Customer Service Verification Agents**Based in Randburg**Shifts between 09:00 am 19:00 pm**Working from Monday to SundayÂÂOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to:Must be able to communicate with...

JOB PURPOSEThe MERL Officer will support the Monitoring, Evaluation, Research, and Learning (MERL) functionof Signa Opportunity by providing critical research and analysis of data to measure and demonstratethe impact of Signa Opportunity programs. The MERL Assistant will amongst others, assist todevelop and utilise MERL tools of analysis, frameworks, best...