Internal Sales and Bid Consultant

2 weeks ago

Johannesburg, Gauteng, South Africa Gilbarco Full time

JOB TITLE:
Internal Sales and Bid Consultant

DEPARTMENT:
Commercial and Industrial

REPORTING TO:
FleetComm Manager

ADDITIONAL INFO:
Travel within the MEA region.

PURPOSE OF POSITION


The main purpose of this position is to grow sales and business opportunities within the existing customer base and new deals from various internal sales and marketing tools.

To optimize the reoccurring revenue, develop and maintain excellent customer relationships.

KEY RESPONSIBILITIES

Administration

  • Ensure that standard operating procedures in department are adhered to
  • Support Commercial departments with tender process and tender documents.
  • Provide customer services and general administration to Commercial departments and external clients
  • Ensure proper record and file keeping.
  • Prepare quotations for repairs and additional sales and new sales
  • Analysis of the reports to provide a valueadded service to the Client;

Sales

  • Meet sales targets through lead generation, telemarketing and newage, webbased sales strategies
  • Communicate regularly and provide feedback to clients to ensure good relationship building;
  • Maintain a healthy sales funnel
  • In collaboration with marketing department, draw and increase the conversion of leads
  • Follow up on queries and quotations
  • Submission of weekly and monthly reports to Manager
  • Understand product and costing
  • Track sales leads and sales growth

Stock

  • Implement company returns policy, i.e. returned stock etc.
  • Participate in continuous stock takes
  • Ensure stock updates are done timeously
  • Monitor returns of faulty / damaged stock and breakages
  • Assist with record keeping and reconciliation of customer and stock

DELEGATION OF AUTHORITY
As per the formal Delegating of Authority (DOA)

As delegated by the Internal Sales Manager, when necessary.

POSITION RELATIONSHIPS

Internal

  • Sales
  • KAM
  • Finance
  • Ops
  • DDS
  • Engineering

External

  • Clients

MEASURES OF PERFORMANCE (INDICATORS)

Leading - Creates a realistic stakeholder engagement plan and works towards exceeding it
- $ value of Sales Funnel in Stage 3+ at minimum 100% of pro rata projected annual target

Lagging - Achieves monthly and quarterly targets consistently
- $ Value of Sales conversion at minimum 100% of pro rata projected annual target

PERSONAL QUALIFICATIONS & EXPERIENCE

Education/achievements

Required

  • Knowledge of sales techniques and processes

Preferred

  • Tertiary qualification in Marketing/Sales

Experience/Knowledge**- Experience in sales roles

  • Written and verbal communication skills; ability to present to executives and senior executives
  • Ability to sell solutions
  • Proven ability to work with global crossfunctional teams and achieve success for customers
  • Indepth knowledge of an industry or industries

Specific Skills

  • Strong interpersonal skills
  • Innovator
  • Ability to aggregate different technology platforms
  • Problem solver
  • Displays discipline and logic;
  • Uncovers and clearly articulates the problem that needs to be solved.
  • Is committed to excellence and understands how daily work impacts the customer
  • Highly organized and task and deadline oriented displaying intense sense of urgency
  • Dedicated to exceeding customer expectations
  • High problemsolving aptitude All the required elements with the following:
  • Customer facing interaction
  • Travel and flexibility
  • Ability to work under pressure
  • Demonstrate humility and selfawareness

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS

Customer Driven

  • Gains insight into customer needs.
  • Identifies opportunities that benefit the customer.
  • Builds and delivers solution that meet customer expectation.
  • Establishes and maintains effective customer relationships.

Collaborative

  • Works cooperatively with others across the organization to achieve shared objectives.
  • Represents own interest while being fair to others and their areas.
  • Partners with others to get work done.
  • Credits others for their contributions and accomplishments.
  • Gains trust and support of others.

Inclusive

  • Seeks to understand different perspectives and cultures.
  • Contributes to a work climate where differences are valued and supported.
  • Applies others' diverse experiences, styles, backgrounds, and perspectives to get results.
  • Is sensitive to cultural norms, expectations, and ways or communicating.

Accountable

  • Follows through on commitments and makes sure others do the same.
  • Acts with a clear sense of ownership.
  • Takes personal responsibility for decisions, actions and failures.
  • Establishes clear responsibilities and processes for monitoring work and measuring results.
  • Designs feedback loops into work.

Champions VBS

  • Identifies and creates the processes necessary to get work done.
  • Separates and combines activities into efficient workflow.
  • Seeks ways to improve processes, from small tweaks to complete reengineering.
  • Is

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